Printer re-installation help, please

[raymac46]

Is there an info or settings (gear) symbol?

 

[SueD]

Nope

[raymac46]

Check your manual there has to be a way to find the IP adddress

[SueD]

That's another problem. We've been doing work on the house and heaven knows where manuals went.

I did have this thing printing last summer when I bought it.

[raymac46]

Setup or Networking?

[raymac46]

I have an HP Envy 7155 and I am running GNOME on Debian and it works fine. This is with the latest Debian testing.

[SueD]

?????

 

My understanding and luck fell to the wayside years ago. If you want to know something, please speak slowly.

[securitybreach]

Guide for your printer https://support.hp.com/us-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/manuals

 

I'm at work right so can't help right now

 

 

[raymac46]

Do you have a seup or networking option on your printer control panel?

[SueD]

BTW, the manual that came with the printer was MS installation only.

[SueD]

Josh, thank you. I had that bookmarked.

 

Ray, no such luck.

[raymac46]

Paste this in a terminal
sudo lpinfo -l -v |  perl -ne 'print if /^Device: uri = socket:/ .. /info/'

[SueD]

sue@sudevlin:~$ sudo lpinfo -l -v |  perl -ne 'print if /^Device: uri = socket:/ .. /info/'
[sudo] password for sue: 
sue@sudevlin:~$ 
 

[raymac46]

[sudo] password for ray: 
Device: uri = socket://192.168.1.250:9100
        class = network
        info = ENVY Photo 7100 All-in-One Printer series
Here's mine. Your wifi printer is not being recognized on the network. Do you have another Linux machine?

[SueD]

I managed to print off a configuration report and a network report. 

 

Wireless Network Configuration

Status: Not connected

Wireless: On

Network Name (SSID): It's not what I put in unless it's what Ontarioeast has it listed

[SueD]

Hang on, I may know what the problem is...

The wifi on my all-in-one modem stopped working a few weeks ago so I added my old wifi router to the modem and had to switch all my passwords. Could it be something as simple as that? When setting up the printer this weekend past, I did put in the updated password but it looks like it didn't take.

[raymac46]

Aiee. You may be on a completely different network with another router.

What does sudo ipconfig say?

[raymac46]

Try setting up the printer again.

[SueD]

Alright, I'll let you know how it goes.

 

Thanks Ray.

[raymac46]

The printer has to be on your "new" network 192.168.X.X or 10.X.X.X or whatever.

Edited April 27, 2021 by raymac46

[SueD]

Grrrrr, it's still showing the modem network rather than the wifi router. 

[SueD]

I give up. Used my phone to access my wifi router but can't get in when I don't remember the password.

 

Thanks Josh and Ray.

[raymac46]

You have to put in the proper SSID and gateway IP on the printer, as well as the new password for the router. In my case the SSID would be the name of my network, the gateway is 192.168.1.1 and the password is the one I use to connect any wifi gadget like a PC, phone or tablet. Also make sure that the old modem is not handing out dhcp addresses or broadcasting wifi.

If the printer is configured properly you should be able to put http://192.168.1.250 or whatever its IP address is in a browser and see all its information.

Why didn't your ISP give you a new gateway if the wifi on the old one failed?

[SueD]

Why didn't your ISP give you a new gateway if the wifi on the old one failed?

 

I haven't told them yet. I've had to deal with techs for phone and internet too much in the past year. I don't want to talk to anyone anymore.

[raymac46]

So there is no way to set up a proper IP on the printer itself?

 

[raymac46]

sudo ip addr or sudo ifconfig should give you the network details you need

[raymac46]

Did you try hp-doctor in a terminal? It's really annoying that I can't find any way to configure that printer manually.

[Bookmem]

2 hours ago, SueD said:

I give up. Used my phone to access my wifi router but can't get in when I don't remember the password.

 

Thanks Josh and Ray.

There should be a reset button on the router to put it back to its original settings, and that password should be listed on the router's support web site.  It will also reset the wifi password and SSID to the ones printed on the router itself.

Edited April 27, 2021 by Bookmem

[raymac46]

To be honest I think the whole problem might go away if you just got a new gateway from your ISP and started over. I don't know what else to suggest.

[raymac46]

This should work if you have an android phone.