réjean Posted November 28, 2022 Share Posted November 28, 2022 Hi everyone and a happy holiday season to all. My wife bought a new computer about 6 months ago with win 10 preinstalled. When she got it I set it up for her going through the whole routine including setting up the password with 3 questions asked; what was your nickname, where your parents met and the name of your pet. I wrote down the answers and the password and gave them to her. Now she wants to use it and all she has is the password but it doesn't work. I have the option of resetting the password but I don't have the answers to the questions. What should I do? Thanks! Quote Link to comment Share on other sites More sharing options...
réjean Posted November 28, 2022 Author Share Posted November 28, 2022 Never mind she found the details and it is working. Thanks at least for having read my topic. 3 Quote Link to comment Share on other sites More sharing options...
V.T. Eric Layton Posted November 28, 2022 Share Posted November 28, 2022 Hello, @réjean! Quote Link to comment Share on other sites More sharing options...
crp Posted November 28, 2022 Share Posted November 28, 2022 Microsoft finally closed a major breach and the "utility" work around no longer works. It sounds like a microsoft account was not used to register the pc, so there would not be a way to get back in by using that. One of the best software purchases I have made is the reset key / access hard drive program. Actually, probably should be considered a hardware purchase. https://www.lovelltec.com/password-reset-key been a "lifeline" numerous time for me. Quote Link to comment Share on other sites More sharing options...
réjean Posted November 29, 2022 Author Share Posted November 29, 2022 Hi Eric! Thanks for the suggestion crp. I will look into it tomorrow. 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.