Arena2045 Posted March 22, 2003 Posted March 22, 2003 Hello All,For any of those using ZoneAlarm Pro (and have the update notification off), Zone Labs has posted an update to ZAP.ZoneAlarm Pro 3.7.143 Update This update delivers: Improved Performance Increased StabilityCheck for the update using ZAP:ZAP > Overview > Preferences > Check for UpdateI’m not sure about updates for other ZA versions, can’t find any news on the Zone Labs site. Quote
Frank Posted March 27, 2003 Posted March 27, 2003 A thought about updating ZoneAlarm. I know that the ZoneAlarm people will tell you that it is not necessary to un-install your current ZoneAlarm in order to install the update. They say to just go ahead and install the update over top of what you currently have. I know that they know more than I do, however here's what I found. Two different times I installed over top of my old one and I couldn't get my internet connection working. My brother had the same problem. So we un-installed and then re-installed. Everything worked fine then. Maybe that was just a fluke, but it happened twice. We have a cable connection if that means anything. Has anyone else run into this?Frank Quote
whm Posted March 27, 2003 Posted March 27, 2003 Well I don't know if you did this or not, but even if you install on top you must go to the Overview/Preferences and un-check the option: Load ZoneAlarm Plus at Startup. Substitute your version for "Plus" And then reboot prior to doing the install. I have done this successfully in the past. Quote
Frank Posted March 27, 2003 Posted March 27, 2003 Well I don't know if you did this or not, but even if you install on top you must go to the Overview/Preferences and un-check the option: Load ZoneAlarm Plus at Startup. Substitute your version for "Plus" And then reboot prior to doing the install. Yes, I did that but still had the problem. Maybe it was just something on my system. Quote
Stryder Posted March 27, 2003 Posted March 27, 2003 I am with you Frank. EVERYTIME I install an update to ZA Pro, I clean install. It only takes me 5 minutes to get everything back the way it was and have never had a problem. Quote
Guest LilBambi Posted March 27, 2003 Posted March 27, 2003 I've done it both ways, and had mixed results. But haven't had the problem with the recent (and there have been several in the last few weeks) updates. Quote
Stryder Posted March 27, 2003 Posted March 27, 2003 Yeah, I noticed the frequent updates. I usually will not install a ZA update for a couple of weeks after it comes out. Too many times they release another "new" update right on the heals of a update. To fix the bugs in the first update is my guess. So I usually just wait.Although this last update, which I installed a couple of days ago, has really helped load up times of ZA. Before it was really dragging. Quote
Arena2045 Posted March 27, 2003 Author Posted March 27, 2003 I hate to say it but the last two times I updated right over the previous install... Now I haven't had any problems (I've done it both ways), but I installed over recently because I was in a rush to stay updated.I usually do a clean install when ever an update is posted.But I'm with Stryder, I usually wait a couple of days, unless its a major fix that covers a security hole. Quote
Guest LilBambi Posted March 27, 2003 Posted March 27, 2003 Yeah, waiting a few days is always a good way to make sure they have put out the fix to the fix <_> Quote
Frank Posted March 28, 2003 Posted March 28, 2003 Below is a link from ZoneLabs web-site about install/uninstall ZoneAlarmhttp://www.zonelabs.com/store/content/supp...AQ.jsp#5install Quote
Guest LilBambi Posted March 28, 2003 Posted March 28, 2003 Below is a link from ZoneLabs web-site about install/uninstall ZoneAlarmhttp://www.zonelabs.com/store/content/supp...AQ.jsp#5install Frank ... I thought I had read that somewhere Seriously, except for a major jump in versions (from version 2.x to 3.x), I haven't had to uninstall and reinstall. I have done it both ways, but have found it really doesn't matter much since 3.x. Quote
Frank Posted March 28, 2003 Posted March 28, 2003 Seriously, except for a major jump in versions (from version 2.x to 3.x), I haven't had to uninstall and reinstall.OK, I think that may be the answer for the problem that I had. Now that you mentioned that, I think it was when I went from the Free version to the Pro version is when I had the problem. I did unload ZoneAlarm before I installed, but I'll bet it's like you said. If you make a major version update, it may be a good idea to uninstall first. But, even if you completely uninstll, you must first shut down ZA or it may not remove all the files that it should. Quote
Guest LilBambi Posted March 28, 2003 Posted March 28, 2003 I think that was a major problem for folks upgrading to the Pro version from what I have heard from local folks ... and if I remember right Stryder mentioned that same problem too. Quote
Scot Posted April 3, 2003 Posted April 3, 2003 (edited) You DEFINITELY should uninstall any firewall program before you install a newer version -- or even another firewall program. Virtually every major firewall software maker (Zone Labs, Norton, Sygate, Outpost, Tiny, all those guys) makes mention of this on their websites. Zone Labs and Sygate have been very vocal about this directly to me. Problems with Zone Alarm are legion in this area, and definitely include their own versions of the software.'For more, read this article in Scot's Newsletter:http://www.scotsnewsletter.com/35.htm#csavvyBy the way, ZoneAlarm Pro is now up to 3.7.159:http://download.zonelabs.com/bin/free/info...aseHistory.htmlBy the way, ZoneAlarm Plus is also up to 3.7.159:http://download.zonelabs.com/bin/free/info...aseHistory.htmlWhile ZoneAlarm free for personal use is at 3.7.143:http://download.zonelabs.com/bin/free/info...aseHistory.html-- Scot Edited April 3, 2003 by scot Quote
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