T_Downey Posted April 29, 2003 Share Posted April 29, 2003 Thanks Scot once again for another informative article. I guess this could go under the "How do you connect to the Internet" thread. But with the ongoing information Scot had been sharing regarding Comcast practices I thought I'd share my situation since I use cable internet at home. Basically something that Comcast users can compare to. I live in the St. Louis area and Charter Communications is the prevelant cable provider in the St. Louis area. There used to be several providers depending on the area you lived, but Charter has pretty well swallowed all the competitors up. FYI - Charter is owned by Paul Allen of Microsoft fame. I'm stuck with cable since dsl is not available in the area I live. I'd definitely prefer to get a sattelite dish for TV with all the great rates being offered nowadays and have dsl internet. I'd be a heck of a lot cheaper. The situation with Charter is they require at least basic cable tv access before they will provide you with Internet access. So I'm stuck with cable tv since I have cable internet. There are no discounts whatsoever for having both services with Charter. So those of you at least getting a discount for having both services, consider yourselves lucky. I agree with Scot something needs to be done about this practice of requiring you to have TV service before they will provide internet. Charter has 3 levels of service, bronze, silver and gold which represent different levels of speed. I think them being 256, 512 and 1 meg download speeds. Charter does offer what they call the "holiday special" every year around the holidays. If you pay for the full year up front you can get silver level service for the price of bronze. They don't advertise it, but if you ask, they will provide it. This is only available during the holiday season. This is what I've done for the previous 2 years. Unfortunately I asked about it too late this year and missed the deadline. So I had to pay full price for silver service. I also prefer to pay for the full year of internet service at once just so that I don't have to look at a ridiculously large cable bill every month. Makes it a bit easier to swallow. I really have no complaints about the service Charter provides other than their requirements and costs. Actually the internet cost is par with what most probably are familiar with. Pricing is $30, $40, or $50 dollars a month depending on the speed you pay for. This includes a $5 a month rental on the modem. My last renewal I actually bought the cable "modem" so I'll save myself $60 next year. Probably what bugs me most is the cost of TV. I'm actually not a big tv watcher, but it's nice to have certain things available when you do want to "zone out". I recently read that Charter is changing they way they will be pricing and packaging their service. It may become even more expensive or possibly less depending on what you want to have available. They're going to package things like sports channels, kids channels, news, movie channels seperately and you'll have to pay for each package separately. So instead of having basic cable, expanded cable and movie channels, you may find yourself paying a price to watch channels like espn and fox sports channels. Or to have nickelodeon for your kids to watch. I have no complaints about the service Charter provides. There is hardly ever any down time time with the tv or the internet and when it occurs it is usually not of long duration. Also their phone support is pretty good as well. I guess the only complaint I have with Charter is their tv pricing. I may wind up having basic cable tv, not used, a sattelite dish for my regular tv watching, and cable internet which is a must have of course.....maybe I'll take up reading as a hobby instead of tv. Quote Link to comment Share on other sites More sharing options...
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