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Posted

Hi,Recently I have been having problems with my Laptop - When I run a CD-Rom Game (Roller Coaster Tycoon) Half way through a game my computer just turns of all by itself.It did it a couple of times last night and I thought maybe it was a power issue - but it cannot be as I am on the computer all the time & it only happens when I have been using my CD ROM - It occured a few times before and it turned out that it was my Trend Micro Software that was causing it - so I removed it and re-installed.When it happened last night and I restarted a message came on from Trend Micro on my desk top saying that auto shut downs could be caused by software not communicating etc. and that the last Trend Micro Auto Update was reversed because of that issue - Could you Help me to see where this error is occuring and if I can fix it?Should I get another type of Virus Software?? (I hope Not - I really like Trend Micro)Thank You.....

Posted

I would guess overheating. Make sure you blow out all the dust you can with some canned air. You may even need to have someone pop the case and do some serious dusting.

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