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  1. This turned out to be a very strange one. tumri.net is an old piece of crapware, but it appears to have a newer twist. A client has the latest version of AOL. He has used AOL for the 20 +/- yrs and never had anything bad installed through AOL so he never was interested in using anything else. Recently though, his bank told him that AOL was not secure enough, and that he should try using Firefox or Google Chrome if he wants to use online banking. He also last night was looking at emails from folks he gets emails from frequently and ended up getting constant popups from tumri.net plus a ton of local to him places. I blocked the site within every browser, but had to block it via host file ( tumri.net) for it to work in AOL. But that was was only partially successful; prevent the content, but the popups themselves continued every 5 seconds as before in AOL. It did not do that in any other browsers. That is the backdrop of today's mess. I tried various tools: Malwarebytes Antimalware, aswMBR.exe, JRT, the client's ESET NOD32 scanner, Kaspersky's TDSSKiller, Combofix, CCleaner, Oldtimer's OTF for deeper cleaning. I read all the logs and there was nothing that any of them found that would cause the problem. aswMBR, Malwarebytes, ESET's NOD32, and TDSSKiller found absolutely nothing. I checked the processes and nothing looked amiss. What it finally came down to was uninstalling AOL completely and downloading it fresh and reinstalling it. That took care of it. And he was very happy in the end. Between this problem today, and what his bank said, he is now willing to move to another browser where we could install Adblock Plus with Malware Domains enabled in Adblock Plus, and WOT. He used web based AOL email before when traveling so it worked out well. He has a lot of work to do to get all his hundreds of Favorites moved over to the other browser but hopefully he will be happy enough with his alternative browser to keep himself safer. I think it came from an email, possibly from Yahoo. It is also possible that we had it fixed, until he opened the email from yahoo again each time. There's no way to be sure on that. Except to open it again in the newly installed AOL and neither of us are going to try that. The yahoo email doesn't do anything in the new browser with that domain blocked six ways to Sunday, and he is very happy about that. I think there is a very good chance that it modified some dll for AOL's network sock because Combofix actually removed it's networking and it had to be re-installed after Combofix reboot but apparently either it re-installed after the email was reopened or it really needed a full uninstall and re-install of AOL to fix it.
  2. abarbarian


    Well I was going to write a glowing report on AOL. I have been with them since 2004, dial-up then slow broadband an then fairly decent broadband, that is for the wilds of Cumbria. In the main I have had trouble free service. Apart from the three week fiasco that developed after my router had been fried by lightening. The silver lining to that was a very cheap deal and a monthly rolling contract. Recently I have had a couple of broadband losses usually for a couple of hours or so. So when the last one occured I rang AOL on their freephone number. Whilst taliking to the AOL representative me connection resumed. This of course put me in a good mood so I listened to the nice lady as she outlined a new broadband deal that was available for me. This was some impressive offer and being in a such a good mood I took up the offer detailed below. bear in mind that BT the Uk's main telephonic ripp of supplier charges £14.50 just for the line rental alone. AOL offfer Unlimited broadband 24/7 free UK telephone calls 24/7 free calls to 37 international destinations voice mail caller id free wi-fi router no set up fee line rental This comes to £16.47 a month if paid monthly. However if I pay the line rental of £114 up front for the whole year this offer will now cost me £8.70. Yep you read that right £8.70 per month. Now as I will have paid my line rental up front that means that I wil have a monthly charge to my bank of a whooooping £2.10 yes you read that right £2.10 a month. So i took up the offer and arranged to pay the line rental forward fees on 15th March. This I did. An guess what, within half an hour of paying the line rental my phone line and broadband went down. An is still down today. Now I should be hopping mad but I ain't. AOL have free phone numbers for tech support which is good and I have called them a few times for free to see what is going on from my neighbours phone, which is working by the way.Also i have called them via my mobile which I was not happy about due to the cost. I did not fancy spending pounds on mbile fees. AOL however much to my supprise took my mobile number and rang me back, so no big mobile fees. It seems that AOL are not to blame.It appears that there has been some major fault at Kendal exchange and BT are trying to fix the fault which has left over three thousand folk without phone or broadband. Shame on BT for taking so long to fix the fault. An a big well done to AOL for a great deal and decent service support. So I will get back to you all when I get reconected. That is if the snow and floods do not cause some more outages. Trouble is I am chewing me arm of without the net and am at a loss as to what to do. Posted from my local library.
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