greenspider Posted April 29, 2003 Share Posted April 29, 2003 Hello. I am running windows XP professional on a compaq 5102us with integrated sound board. Inside there is a slot for 'sound blaster'. I purchased 5.1 surround sound speakers and compatible 5.1 sound card and installed both. The card will not work. I have been told I must disconnect the integrated sound board, then the system will acknowledge the new sound card. Can/will anybody tell me how I go about doing this? Thankx, James Quote Link to comment Share on other sites More sharing options...
greengeek Posted April 29, 2003 Share Posted April 29, 2003 Should be a setting in the BIOS to disable onboard sound.Joy Quote Link to comment Share on other sites More sharing options...
greenspider Posted April 29, 2003 Author Share Posted April 29, 2003 Thanx joy, I tried that already. I unchecked the sound in the BIOS, then rebooted. the system said it detected new hardware, then it proceeded to install the integrated board. Quote Link to comment Share on other sites More sharing options...
Rons Posted April 29, 2003 Share Posted April 29, 2003 Just a thought..........When you exited the BIOS, did you select Save Changes and answer Yes? Quote Link to comment Share on other sites More sharing options...
broadkipa Posted April 29, 2003 Share Posted April 29, 2003 Some motherboards have a jumper that must be changed from enable to disable, to disable onboard sound. Have you a motherboard manual for your Computer? A must have for info of this sort. Quote Link to comment Share on other sites More sharing options...
Keith_W Posted April 29, 2003 Share Posted April 29, 2003 You could also select "Disable in this profile" in device manager. Quote Link to comment Share on other sites More sharing options...
greengeek Posted April 29, 2003 Share Posted April 29, 2003 I have a two year old Compaq and it has a very limited BIOS and certainly didn't come with a motherboard manual. Compaq and most other brand names don't like you fiddling with their insides.Joy Quote Link to comment Share on other sites More sharing options...
nlinecomputers Posted April 29, 2003 Share Posted April 29, 2003 Most compaq's have a layout of the motherboard on a sticker on the inside of the chasis. And if you know the model number of the unit you often can find said info on compaq's website or better via google. I would try the things listed above. Disable in BIOS, look for a jumper, and last disabling it in the device manager. Quote Link to comment Share on other sites More sharing options...
greenspider Posted April 30, 2003 Author Share Posted April 30, 2003 Okay, Thanx, I will try the suggestions and let ya know. James Quote Link to comment Share on other sites More sharing options...
Guest ThunderRiver Posted April 30, 2003 Share Posted April 30, 2003 I suggest you to visist Compaq web site and find out your mobo model number. Do a search on google with that specific model number, and download the mobo manual. It should guide you through the jumper setting for audio. Quote Link to comment Share on other sites More sharing options...
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