I have a Windows 7 (64 bit) Dell Inspiron One infected with the "FBI lock screen virus (REloadit Pack Scam)"
I'm unable to boot into Safe Mode. When I hold F12 on boot up I get the following boot options:
- Hard Disk
- DVD/CD drive
- Diagnostics
- BIOS Setup
None of those help me. (The "Diagnostics" option results in the Dell "ePSA Pre-boot System Assessment" which simply checks all the hardware (cables, OS Boot Path, drives, video card, CPU fan, processor and memory) with no outlet to a Command Prompt or anything . . . so useless.)
So the problem via this method is getting to the desktop which I can not due.
I ran Windows Defender Offline on the infected machine. It found 7 problems but not the ones related to the FBI ransomware because upon reboot the same situation existed.
My safe machine is my Windows 7 (32 bit) laptop.
Next I found HitMan Pro Malware Removal tool which specifically mentions the FBI ransomware. My problem now is how do I make a USB stick for the 64 bit infected machine from my 32 bit safe machine? (This is my actual question)
Any other ideas on how to get this bugger out?
Thanks, Steve