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Problem with internet conectivity. --Resolved--


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#26 OFFLINE   V.T. Eric Layton

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Posted 14 September 2019 - 07:20 AM

Any progress/updates?

#27 OFFLINE   crp

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Posted Yesterday, 01:29 AM

View PostV.T. Eric Layton, on 12 September 2019 - 03:45 PM, said:

> If the new install of the OS was the problem, it seems to me the issue would have surfaced immediately after the install.

I'm assuming that after the fresh install, MS sent some updates down the pike that screwed things up.

> Ping request could not find host 1.1.1.1...

What are you trying to ping with that? If you want your system to ping your router to check your network connection, you need to:

ping 192.168.1.1 

https://www.dummies....network-router/

Were you trying to ping your free DNS service?

https://en.wikipedia.org/wiki/1.1.1.1
Ping whatever freakin' external address you want.

View Postmarcos9999, on 12 September 2019 - 03:02 PM, said:

it said:

Ping request could not find host 1.1.1.1..Please check the name and try again.
what about the nslookups?
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#28 OFFLINE   V.T. Eric Layton

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Posted Yesterday, 09:05 AM

> Ping whatever freakin' external address you want.

Are you being harsh with me for some reason. There was a definite reason why I was suggesting that the OP ping the router. I want to see if there is at least connectivity to that point. If there isn't, then all else is a waste of time.

Also, pinging 1.1.1.1 isn't a normal troubleshooting step to check connectivity in my experience. That's why I questioned the OP's methods here.

Anyway, luck with this marcos9999!

I'm off this thread.

#29 OFFLINE   Digerati

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Posted Yesterday, 09:52 AM

Quote

There was a definite reason why I was suggesting that the OP ping the router. I want to see if there is at least connectivity to that point. If there isn't, then all else is a waste of time.
Exactly. This is why I asked earlier if the OP can log into his router's admin menu. Because at this point we don't even know if he has LAN access.

Quote

Also, pinging 1.1.1.1 isn't a normal troubleshooting step to check connectivity in my experience
Not sure why not. That is a valid IP address so it would be the same as pinging 172.217.5.4 (IPv4 Google), www.yahoo.com, forums.scotsnewsletter.com or any other Internet address. If you get a response, you know you are getting out of the computer through the router, through the modem and hitting the distant end. That is a normal troubleshooting step. So really any external address is valid to try.

However, if the ping fails you don't learn where so using tracert would be more informative. This will tell you if it fails locally or at an external hop. I recommend adding the -4 switch to make it more understandable. For example, at the command prompt, enter:

tracert -4 1.1.1.1


That said, with no answer from the OP to either question about accessing the admin menu or pinging the router (not all use 192.168.1.1 BTW) we are in a "hurry up and wait" status.
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#30 OFFLINE   marcos9999

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Posted Yesterday, 02:27 PM

Problem solved. Bought a ethernet card on Amazon for 20 bucks, popped in and bang. Not only my internet speed increased but I din't see any more glitches. It coughed once but i think it was something else.

Thank you all

#31 OFFLINE   V.T. Eric Layton

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Posted Yesterday, 06:01 PM

EXCELLENT! All turns out good. :clap:

#32 OFFLINE   Digerati

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Posted Yesterday, 06:10 PM

Glad that resolved it and thanks for posting your followup.
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#33 OFFLINE   V.T. Eric Layton

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Posted Today, 05:42 PM

This is VERY interesting. Read this:

Windows 10 1903 is Now Having Problems with Network Adapters


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Microsoft has acknowledged another problem in Windows 10 version 1903 where user's are reporting that their network adapters suddenly stop working after installing a cumulative update.





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