Since I have no details other than the info that Steam gave me what would I tell the police? Steam claimed initially that their card was defective and that in spite of that it was already cashed in by someone else. The police in Canada won't be bothered by something as flimsy as that, especially since I have no idea where the crime was committed (if one was committed at all.) Why do Steam need any legal reason to investigate their own sales? If this happened with a bank, the bank's security would investigate.
We are talking about a $50 gift certificate, not a Brinks robbery. Steam is washing their hands of the whole thing, not standing behind their product. They are complicit in the scam if there is a scam. Bottom line we are out the money. Would you continue to buy stuff from a vendor like that?
They don't want to help and closed the ticket. Now all we can do is try and get the money back from the original card seller.
Edited by raymac46, 30 December 2018 - 08:44 AM.