Microsoft has egg on its face. So long as a software company makes simple hardware, such as keyboards and mice, it does OK, but when it comes to laptops and smartphones, itâ€™s one fiasco after another.
The latest? Consumer Reports removed its â€śRecommendedâ€ť mark from, not one, but all Microsoft Surface computers. How bad is it? According to Consumer Reports, best known as the consumer-products review publication that never takes advertising, its National Research Center estimates â€śthat 25 percent of Microsoft laptops and tablets will present their owners with problems by the end of the second year of ownership.â€ť