Jump to content


Audio Problem w/ Linux Mint 12

dynex linux mint audio bios ac-97 onboard audio emachine bios

  • Please log in to reply
33 replies to this topic

#1 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 19 April 2012 - 03:03 PM

OK, all you Linux hardware experts, I have an interesting dilemma for you to discuss.

I recently set up a system for my brother that is using an older MSI RS480M mobo that was originally in an eMachine. It has standard baloney onboard audio. However, I had a nice Dynex DXSC51 sound card just lying around out in the shop, so when I set the system up for him, I included the high perf sound card.

It works great in MS Windows. However, Linux Mint does not see the sound card (PCI). It only sees the AC-97 onboard audio. In the past, when I've run across a Linux distro that behaves like this, I've just disabled the onboard audio from within the BIOS and VOILA! Linux detects and uses the PCI sound device. That's not a happening fix in this situation, though. The BIOS has no provision for disabling onboard audio.

Anyone have any other suggestions? Keep in mind, this will be difficult for me to troubleshoot because the system is 800 miles away from me in Fairfax, VA now. :( Are there any other possible ways that I can get Linux to use this card? Or is my brother doomed to using the onboard audio?

#2 OFFLINE   amenditman

amenditman

    Board Bigwig

  • Forum MVP
  • 2,670 posts

Posted 19 April 2012 - 03:22 PM

There are fixes you and I would find kind of involved at the command line, but your brother will probably not want to do it.
Take a look at the Arch Wiki entry for ALSA, https://wiki.archlin...index.php/ALSA. Some troubleshooting tips for confusing which sound device is default near the end.

Tweak it 'til it breaks, then learn how to fix it.

L.I.F.E. (Linux Is For Everyone)

Registered Linux User # 474004 (06/16/2008)


REGLUE

Recycled Electronics and Gnu/Linux Used for Education

Reglue, in a nutshell, gives free Linux computers to under privileged children and their families.

www.reglue.org


#3 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 19 April 2012 - 03:40 PM

*sigh*

I'm going to have to figure out remote access for Linux Mint. There's no way I can walk my brother through command line troubleshooting over the phone. :(

#4 OFFLINE   sunrat

sunrat

    Thread Kahuna

  • Forum Moderators
  • 5,695 posts

Posted 19 April 2012 - 09:50 PM

Results of lspci and lsmod |grep snd would help. Posts I found said it showed up as "ICEnsemble ICE1724" and that it works OOTB in Fedora9 and Ubunut 8.04.
Things to try:
-Disable onboard in Bios is the best way, but you said no-go.
-Check in Kmix, alsamixer or whatever the distro uses and make sure channels are unmuted and volume up (amazing how common this is).
-
modprobe snd_ice1724
May also need a modules.conf file - see Alsa wiki (note that some of the info in the upper part of that page is deprecated).
-Make a file called .asoundrc in your home and/​or root directory.
Copy and paste the following into the file, then save it:
      
pcm.ice1724 {
		  type hw
		  card 0
	   }
	   
	   ctl.ice1724 {
		  type hw
		  card 0
	   }
That said, it should work OOTB. I have an M-Audio Audiophile 2496 card (ICE1712) which "just works" in Linux, but needs drivers installed for Win.
Lotsa luck!
:luck:
registered Linux user number 324659  ||    The importance of Reading The *Fine* Manual! :D
Posted ImagePosted ImagePosted ImagePosted Image
For the things we have to learn before we can do them, we learn by doing them.

#5 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 19 April 2012 - 10:21 PM

The first night we were trying to troubleshoot this, I think he said there was a device in the ALSA mixer device pulldown called "ICEnsemble bla-bla". When he chose it there was still now sound. However, that could very well be a module loading issue.... or may just require a reboot. He's in Tampa this weekend, Roger, but I'll walk him through this when he gets back home on Monday.

Thanks,

~Eric

#6 OFFLINE   amenditman

amenditman

    Board Bigwig

  • Forum MVP
  • 2,670 posts

Posted 19 April 2012 - 11:35 PM

It could also be the module/hardware support is dropped from the kernel/repositories LinuxMint 12 is shipping with.

I do see a lot of OLD, I mean really OLD, hardware and not all the newer mainline distros include support for it anymore.

A good test is to see if an Anti-X LiveCD is able to produce sound and support your hardware config. Anti-X is a distro child of Mepis specifically designed to support, detect, and run on old, low resource machines. I know that this is not a low resource machine, but the Mobo and sound card likely are older. If it works with Anti-X LiveCD, then the problem is in LinuxMint support for older hardware and kernel modules. Doesn't mean you can't solve this, just means it gets a lot more challenging.

:hug: As a bonus, if you order now, Anti-X Mepis will also be a Rolling Release distro based very faithfully on Debian Testing branch. (Now you know my dirty little secret.) :hug:

Tweak it 'til it breaks, then learn how to fix it.

L.I.F.E. (Linux Is For Everyone)

Registered Linux User # 474004 (06/16/2008)


REGLUE

Recycled Electronics and Gnu/Linux Used for Education

Reglue, in a nutshell, gives free Linux computers to under privileged children and their families.

www.reglue.org


#7 OFFLINE   securitybreach

securitybreach

    CLI Phreak

  • Forum Admins
  • 23,950 posts

Posted 20 April 2012 - 11:35 AM

Sounds like you may have to blacklist the onboard audio module

http://forums.linuxm...=48&t=61823/url
https://wiki.archlin...ntel_Sound_Card
Posted ImagePosted Image Posted Image
CNI Radio/G+ Profile/Configs/PGP Key/comhack π

"Do you begin to see, then, what kind of world we are creating? It is the exact opposite of the stupid hedonistic Utopias that the old reformers imagined. A world of fear and treachery and torment, a world of trampling and being trampled upon, a world which will grow not less but more merciless as it refines itself. Progress in our world will be progress toward more pain." -George Orwell, 1984

#8 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 20 April 2012 - 11:36 AM

Good ideas, Bob. However, downloading/burning/testing with Linux .iso LIVE CDs is a bit beyond my brother's minimal MS Windows-based computer skills. ;)

#9 OFFLINE   amenditman

amenditman

    Board Bigwig

  • Forum MVP
  • 2,670 posts

Posted 20 April 2012 - 11:38 AM

Send him home this weekend with one that you make and demonstrate for him.

Tweak it 'til it breaks, then learn how to fix it.

L.I.F.E. (Linux Is For Everyone)

Registered Linux User # 474004 (06/16/2008)


REGLUE

Recycled Electronics and Gnu/Linux Used for Education

Reglue, in a nutshell, gives free Linux computers to under privileged children and their families.

www.reglue.org


#10 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 20 April 2012 - 11:39 AM

View Postsecuritybreach, on 20 April 2012 - 11:35 AM, said:

Sounds like you may have to blacklist the onboard audio module

http://forums.linuxm...=48&t=61823/url
https://wiki.archlin...ntel_Sound_Card

You may be misunderstanding my dilemma, J. I do NOT want onboard audio to work. I want to disable it somehow so Mint will use the PCI audio card I've installed. :)

#11 OFFLINE   amenditman

amenditman

    Board Bigwig

  • Forum MVP
  • 2,670 posts

Posted 20 April 2012 - 11:40 AM

Also, sometimes you have to boot to the xvesa graphical mode to get a complete boot even with Anti-X.

View PostV.T. Eric Layton, on 20 April 2012 - 11:39 AM, said:

You may be misunderstanding my dilemma, J. I do NOT want onboard audio to work. I want to disable it somehow so Mint will use the PCI audio card I've installed. :)
That's what J is suggesting, in Arch terminology.

Tweak it 'til it breaks, then learn how to fix it.

L.I.F.E. (Linux Is For Everyone)

Registered Linux User # 474004 (06/16/2008)


REGLUE

Recycled Electronics and Gnu/Linux Used for Education

Reglue, in a nutshell, gives free Linux computers to under privileged children and their families.

www.reglue.org


#12 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 20 April 2012 - 11:44 AM

View Postamenditman, on 20 April 2012 - 11:38 AM, said:

Send him home this weekend with one that you make and demonstrate for him.

What good would it do? If LIVE CD worked, I'd still have to solve the issue in Mint for it to work there. I'm going to check on that ICEnsemble thing that Roger posted about above because I remember my brother reading that option off to me in the alsa-mixer device pulldown menu. Once I get him to choose that device, I just have to find a way to disable the onboard audio from within Mint.

Or, alternatively, he can just use Win XP to listen to music and watch videos. ;)

View Postamenditman, on 20 April 2012 - 11:40 AM, said:

Also, sometimes you have to boot to the xvesa graphical mode to get a complete boot even with Anti-X.

That's what J is suggesting, in Arch terminology.

Ah! Yes... blacklist AC-97. I see. I'll have to do that and then get him to choose the ICEnsemble device in alsa-mixer. May work... may just work. Well, we won't be able to fine out till at least Monday evening.

Thanks, folks! Golly! You Scot's people sure are helpful. :yes:

#13 OFFLINE   securitybreach

securitybreach

    CLI Phreak

  • Forum Admins
  • 23,950 posts

Posted 20 April 2012 - 12:41 PM

View PostV.T. Eric Layton, on 20 April 2012 - 11:44 AM, said:

Thanks, folks! Golly! You Scot's people sure are helpful. :yes:

:thumbsup:
Posted ImagePosted Image Posted Image
CNI Radio/G+ Profile/Configs/PGP Key/comhack π

"Do you begin to see, then, what kind of world we are creating? It is the exact opposite of the stupid hedonistic Utopias that the old reformers imagined. A world of fear and treachery and torment, a world of trampling and being trampled upon, a world which will grow not less but more merciless as it refines itself. Progress in our world will be progress toward more pain." -George Orwell, 1984

#14 OFFLINE   abarbarian

abarbarian

    Thread Kahuna

  • Forum MVP
  • 5,633 posts

Posted 21 April 2012 - 11:16 AM

Did you manage to get the sound working ? B)
Install ARCH
You'll never need to install it again
"I did and I'm really happy"

Posted Image~~~~~~~~~~~~~Posted Image

#15 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 21 April 2012 - 12:04 PM

Cannot troubleshoot till Monday evening. Brother is visiting down here in Florida this weekend. Computer is in Virginia (800 or so miles away).

#16 OFFLINE   abarbarian

abarbarian

    Thread Kahuna

  • Forum MVP
  • 5,633 posts

Posted 23 April 2012 - 06:16 AM

View PostV.T. Eric Layton, on 21 April 2012 - 12:04 PM, said:

Cannot troubleshoot till Monday evening. Brother is visiting down here in Florida this weekend. Computer is in Virginia (800 or so miles away).

You might find this useful as Mint is a buntu based os. I know you are pretty wise but the guides just may nudge a half remembered memory of the needed step to sound and beyond.

http://ubuntuforums....d.php?t=1885240

:breakfast:
Install ARCH
You'll never need to install it again
"I did and I'm really happy"

Posted Image~~~~~~~~~~~~~Posted Image

#17 OFFLINE   securitybreach

securitybreach

    CLI Phreak

  • Forum Admins
  • 23,950 posts

Posted 23 April 2012 - 10:51 AM

View Postabarbarian, on 23 April 2012 - 06:16 AM, said:

You might find this useful as Mint is a buntu based os.

Yes, some versions are: http://en.wikipedia....son_with_Ubuntu
Posted ImagePosted Image Posted Image
CNI Radio/G+ Profile/Configs/PGP Key/comhack π

"Do you begin to see, then, what kind of world we are creating? It is the exact opposite of the stupid hedonistic Utopias that the old reformers imagined. A world of fear and treachery and torment, a world of trampling and being trampled upon, a world which will grow not less but more merciless as it refines itself. Progress in our world will be progress toward more pain." -George Orwell, 1984

#18 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 23 April 2012 - 11:53 AM

Oooh! More docs. I like! Thanks! :)

I'll probably get him on the phone tonight and see if I can walk him through some things that Sunrat and others suggested above. If it gets too aggravating on the phone, I may try to set up Remote Access in Mint and do it myself. ;)

#19 OFFLINE   securitybreach

securitybreach

    CLI Phreak

  • Forum Admins
  • 23,950 posts

Posted 23 April 2012 - 12:14 PM

View PostV.T. Eric Layton, on 23 April 2012 - 11:53 AM, said:

Oooh! More docs. I like! Thanks! :)

I'll probably get him on the phone tonight and see if I can walk him through some things that Sunrat and others suggested above. If it gets too aggravating on the phone, I may try to set up Remote Access in Mint and do it myself. ;)

Sounds like fun, let us know how it goes.... B)
Posted ImagePosted Image Posted Image
CNI Radio/G+ Profile/Configs/PGP Key/comhack π

"Do you begin to see, then, what kind of world we are creating? It is the exact opposite of the stupid hedonistic Utopias that the old reformers imagined. A world of fear and treachery and torment, a world of trampling and being trampled upon, a world which will grow not less but more merciless as it refines itself. Progress in our world will be progress toward more pain." -George Orwell, 1984

#20 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 23 April 2012 - 12:25 PM

Fun. Uh-huh. :huh:

#21 OFFLINE   securitybreach

securitybreach

    CLI Phreak

  • Forum Admins
  • 23,950 posts

Posted 23 April 2012 - 12:49 PM

View PostV.T. Eric Layton, on 23 April 2012 - 12:25 PM, said:

Fun. Uh-huh. :huh:

You know you love it B)
Posted ImagePosted Image Posted Image
CNI Radio/G+ Profile/Configs/PGP Key/comhack π

"Do you begin to see, then, what kind of world we are creating? It is the exact opposite of the stupid hedonistic Utopias that the old reformers imagined. A world of fear and treachery and torment, a world of trampling and being trampled upon, a world which will grow not less but more merciless as it refines itself. Progress in our world will be progress toward more pain." -George Orwell, 1984

#22 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 23 April 2012 - 07:15 PM

Like a root canal. ;)

#23 OFFLINE   V.T. Eric Layton

V.T. Eric Layton

    Nocturnal Slacker

  • Forum Admins
  • 21,517 posts

Posted 23 April 2012 - 09:55 PM

View Postsunrat, on 19 April 2012 - 09:50 PM, said:

Results of lspci and lsmod |grep snd would help. Posts I found said it showed up as "ICEnsemble ICE1724" and that it works OOTB in Fedora9 and Ubunut 8.04.
Things to try:
-Disable onboard in Bios is the best way, but you said no-go.
-Check in Kmix, alsamixer or whatever the distro uses and make sure channels are unmuted and volume up (amazing how common this is).
-
modprobe snd_ice1724
May also need a modules.conf file - see Alsa wiki (note that some of the info in the upper part of that page is deprecated).
-Make a file called .asoundrc in your home and/​or root directory.
Copy and paste the following into the file, then save it:
  
pcm.ice1724 {
		  type hw
		  card 0
	   }
	  
	   ctl.ice1724 {
		  type hw
		  card 0
	   }
That said, it should work OOTB. I have an M-Audio Audiophile 2496 card (ICE1712) which "just works" in Linux, but needs drivers installed for Win.
Lotsa luck!
:luck:

Alrighty... an update:

None of the above worked. However, lsmod | grep snd did see the ice1724 device. That's good news. Still no audio after modprobe snd_ice1724. And no audio after creating and adding the .asoundrc file to /home/brother.

No joy anywhere, except MS Windows, where the sound works fine. :(

I'm off to read those troubleshooting docs that were posted above. Any other ideas would be appreciated. Thanks all!

~Eric

#24 OFFLINE   LilBambi

LilBambi

    Australisches Googler

  • Forum Admins
  • 22,545 posts

Posted 23 April 2012 - 10:57 PM

He is plugging the speakers into the right sound card right? ;)
Bambi
AKA Fran

Posted Image
My Public Key for Email :: BambisMusings Blog :: Fran's Computer Services Blog :: MyPassionIsBooks Blog :: 5BuckReview :: CNIRadio
"The Net interprets censorship as damage and routes around it." ~John Gilmore (Time Magazine, Dec 6, 1993)

#25 OFFLINE   amenditman

amenditman

    Board Bigwig

  • Forum MVP
  • 2,670 posts

Posted 23 April 2012 - 11:00 PM

View PostLilBambi, on 23 April 2012 - 10:57 PM, said:

He is plugging the speakers into the right sound card right? ;)

Now that sounds like an experienced telephone support person talking! :clap:

Tweak it 'til it breaks, then learn how to fix it.

L.I.F.E. (Linux Is For Everyone)

Registered Linux User # 474004 (06/16/2008)


REGLUE

Recycled Electronics and Gnu/Linux Used for Education

Reglue, in a nutshell, gives free Linux computers to under privileged children and their families.

www.reglue.org






Also tagged with one or more of these keywords: dynex, linux mint, audio, bios, ac-97, onboard audio, emachine bios

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users