When I tried a restart I got as far as the welcome screen and then a blue screen with a cursor. I left the machine running about 5 hours with no result. There seemed to be some disk activity but nothing else. I booted the machine with Linux off a USB stick and everything looked fine. I was able to connect to my network via wifi in both cases.
I have never seen anything like this. At the end of the day I did a system reset, reinstalled Windows and got the desktop back. Of course all her software (browsers, Libre Office, CCleaner, Malware Bytes) was lost So I need to reinstall all that, get her back on her network and reinstall her printer, log her back into her websites, bookmark them and so on.
When I began typing a name in the TO: field the list of addressees which fit what I had thus far typed did come up in a list as usual, but when I clicked on the one I wanted nothing happened and nothing was inserted in the TO: field.
Now if I placed the cursor and clicked in the TO: field the characters that I had typed appear and not the email address of the person which I had selected in the list.
I tried sending an email to one of my other accounts just to see if it would send, it would not. I even manually typed the email address in the TO: field and still no go.
Baffled, need help.
83 Views · 3 Replies ( Last reply by Corrine )
846 Views · 7 Replies ( Last reply by securitybreach )
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