Webb Posted March 5, 2016 Share Posted March 5, 2016 My trusty Acronis True Image 8 (Windows XP/SP3) has developed a problem. I like to explore my drive image as a way of verifying the file's integrity (in addition to ATI's internal verification). After my last backup I tried to explore my image and ATI locked my computer at the "Please wait" screen. The mouse would still move but the cursor was always an hourglass and I had no status bar. Process Explorer (which I had to start before ATI) showed that there was no virtually no activity. Process explorer was unable to kill the TrueImage.exe process so I had to reboot using the power button. I went through this several times. As recommended by Acronis I dug out my original CD and did a repair install with no result. I then did a full uninstall and reinstall with the same result. Since ATI has run reliably on this computer for several years I wonder if it's something else I installed - like Avast. Any ideas? Quote Link to comment Share on other sites More sharing options...
Guest LilBambi Posted March 8, 2016 Share Posted March 8, 2016 Might want to look here: https://kb.acronis.com/content/46430 Sadly Avast! has had problems between them and Acronis in the past too... Quote Link to comment Share on other sites More sharing options...
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