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XP SP2 Problems/Questions thread


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#301 OFFLINE   itzpwh

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Posted 20 February 2005 - 03:53 AM

Marsden11, on Feb 20 2005, 05:33 PM, said:

Physically remove them from your machine.Boot the machine let it run for a few minutes then shut it down.Reinstall the network cards one at a time. Let plug-n-play detect the new hardware. Add drivers as needed.If your cards are functioning properly, XP should detect them.

<{POST_SNAPBACK}>

[COLOR=blue] Thanks for your reply. I am reticent to remove the cards as suggested because, even though they are NOT showing up in DM or 'Network Connections' THEY ARE STILL WORKING. That means I still have internet /home network access, even without the cards being recognized. I am always wary of Windows and its strange behavior, that's why I took until 24 hours ago to update to SP2.My major concern would be that I remove the cards and lose all the connectivity that I currently have. Even though at the moment I have NO control over that connectivity.Plug n play isn't finding them through the 'Add New Hardware" and expanding the DM to 'Show all hidden devices" is NOT finding any Hardware changes...thus my concern that removing the still usable cards will leave me with nothing working.However, I am prepared to look at doing anything to resolve this issue, but perhaps this suggestion should be a little down the list...unless you believe this is the only way of fixing it and I won't lose connectivity...I appreciate your help and any other suggestions or comments. Paul

#302 OFFLINE   Marsden11

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Posted 20 February 2005 - 10:07 PM

Sometimes you have to manually clean Windows up. Removing the cards is the only way unless you want to try the Upgrade in Place method.That is booting from your XP CD and choosing the 2nd Repair Option which will replace all of your current system files. It will replace them all but not touch your user setting or installed programs or data. That process will finish with part of Windows setup that examines your systems hardware during hardware discovery (plug-n play). If your hardware is "working" it will now be listed in Device Manager. Reapply all necessary Hot Fixes and SP2.Take control of your system... don't let it control you.

Edited by Marsden11, 20 February 2005 - 10:08 PM.


#303 OFFLINE   Rons

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Posted 21 February 2005 - 01:06 AM

Another repair option:1. Start Windows-XP & shut down all running programs.2. Find the location of your source files (a folder called "I386" , May Be on Your Install CD or a folder on your HD) (make sure it has all the .cab files in it and the program file;  WINNT32.exe )3. Run WINNT32 /unattend ,,, For example, D:\I386\winnt32  /unattend    (type this command into the RUN box, then press ENTER)  Your computer will do the rest. :thumbsup:

Edited by Rons, 21 February 2005 - 01:07 AM.


#304 OFFLINE   itzpwh

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Posted 21 February 2005 - 01:24 AM

Marsden11, on Feb 21 2005, 12:07 PM, said:

Sometimes you have to manually clean Windows up. Removing the cards is the only way unless you want to try the Upgrade in Place method.That is booting from your XP CD and choosing the 2nd Repair Option which will replace all of your current system files. It will replace them all but not touch your user setting or installed programs or data. That process will finish with part of Windows setup that examines your systems hardware during hardware discovery (plug-n play). If your hardware is "working" it will now be listed in Device Manager. Reapply all necessary Hot Fixes and SP2.Take control of your system... don't let it control you.

<{POST_SNAPBACK}>

Hi there:The 'Saga' continues. I removed my Lan card (left my wireless modem card in) rebooted, let run, shutdown, added Lan card again, booted up and presto...STILL NO network adapters in DM and No LAN or High Speed Internet in 'View Connections' - however, my modem/nic is still working and after the reinstall of my Lan nic it too is up and running again. Both are showing up in AIDA32 as well as MS Network wizard (in help and Support). One point...during the remove replace process of the LAN Nic my ESCD (?) was updated on both occasions so my bios is picking up the changes in hardware.So, at least we know that removing the cards wont force it (my pc post SP2) to recognize the nics. I haven't yet tried your new or Rons' suggestions for a fix.The other option I have is to do a system restore and trash SP2 - what do you think? At least everything WAS working pre SP2 - the big question is "Will it all be the same as it was if I do a system restore?"I really apprecite your help and suggestions - essentailly I have two nics that are working the way they should be...but my pc won't recognize them and I have no control over them currently. Thanks SP2!!!And thanks again for your advice...Paul

#305 OFFLINE   itzpwh

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Posted 21 February 2005 - 01:28 AM

[quote name='Rons' date='Feb 21 2005, 03:06 PM']Another repair option:1. Start Windows-XP & shut down all running programs.2. Find the location of your source files (a folder called "I386" , May Be on Your Install CD or a folder on your HD) (make sure it has all the .cab files in it and the program file;  WINNT32.exe )3. Run WINNT32 /unattend ,,, For example, D:\I386\winnt32  /unattend    (type this command into the RUN box, then press ENTER)  Your computer will do the rest.Hi, thanks for your post. Would you be kind enough to look at my latest post regarding removing the NICS and replacing them, and then advise whether I should try your suggested fix...and would you mind telling me what running WINNT32.exe actually does?Thanks for your helpPaul

#306 OFFLINE   Marsden11

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Posted 21 February 2005 - 03:34 AM

What is the brand of the NIC?Not running SP2 is not advised. I have SP2 on 7 machines and each machine has its respective NIC listed in DM.You experience is not normal running SP2. SP 2 does not remove NICs from DM. You have another issue going on in the background... probably a registry corruption of some sort.

#307 OFFLINE   itzpwh

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Posted 21 February 2005 - 03:57 AM

Marsden11, on Feb 21 2005, 05:34 PM, said:

What is the brand of the NIC?Not running SP2 is not advised. I have SP2 on 7 machines and each machine has its respective NIC listed in DM.You experience is not normal running SP2. SP 2 does not remove NICs from DM. You have another issue going on in the background... probably a registry corruption of some sort.

<{POST_SNAPBACK}>

Thanks for your reply - All I can say is that everything was OK prior to the SP2 upgrade...whether it caused curruption of some sort in the registry is anyone's guess. As far as the NIC's here is a IPCONFIG ALL from an hour or two ago with all the info...If you have any other ideas, suggestions or fixes, pls let me know, Many Thanks PaulMicrosoft Windows XP [Version 5.1.2600]© Copyright 1985-2001 Microsoft Corp.C:\Documents and Settings\Paul>IPCONFIG /ALLWindows IP Configuration        Host Name . . . . . . . . . . . . : paul        Primary Dns Suffix  . . . . . . . :        Node Type . . . . . . . . . . . . : Unknown        IP Routing Enabled. . . . . . . . : No        WINS Proxy Enabled. . . . . . . . : No        DNS Suffix Search List. . . . . . : xxxISP NAME REMOVED.com.auEthernet adapter Unwired Broadband:        Connection-specific DNS Suffix  . : xxxISP NAME REMOVED.com.au        Description . . . . . . . . . . . : Realtek RTL8029(AS) PCI Ethernet Adapter        Physical Address. . . . . . . . . : 00-40-05-69-10-37        Dhcp Enabled. . . . . . . . . . . : Yes        Autoconfiguration Enabled . . . . : Yes        IP Address. . . . . . . . . . . . : 220.101.100.226        Subnet Mask . . . . . . . . . . . : 255.255.255.0        Default Gateway . . . . . . . . . : 220.101.100.1        DHCP Server . . . . . . . . . . . : 10.11.1.11        DNS Servers . . . . . . . . . . . : 220.101.191.16                                            220.101.191.17        Lease Obtained. . . . . . . . . . : Monday, 21 February 2005 5:28:11 PM        Lease Expires . . . . . . . . . . : Monday, 21 February 2005 6:28:11 PMEthernet adapter Local Area Connection 2:        Connection-specific DNS Suffix  . :        Description . . . . . . . . . . . : D-Link DFE-500TX PCI Fast Ethernet Adapter (Rev E)        Physical Address. . . . . . . . . : 00-80-C8-F7-38-EA        Dhcp Enabled. . . . . . . . . . . : Yes        Autoconfiguration Enabled . . . . : Yes        Autoconfiguration IP Address. . . : 169.254.7.120        Subnet Mask . . . . . . . . . . . : 255.255.0.0        Default Gateway . . . . . . . . . :

#308 OFFLINE   striker

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Posted 21 February 2005 - 05:30 AM

Paul, Just a suggestion : Disconnect from AC : pull the plug. Remove both of those cards. Then reconnect to AC and restart the computer, and see that ESCD gets updated. If so, open Device Manager and check that there's NO network card listed.If any of those two are still listed there,right click on it and choose Properties and remove the drivers. In that case reboot after the driver removal and check again in Device Manager, otherwise go on with the following step (the most important part) :Power down, disconnect/unplug  from AC : now just insert only the realtek card but NOT in the first or last PCI-slot because that one often is shared : so to avoid any problems with that choose some PCI-slot in the middle if possible. Then plug in the AC/connect and power up the computer : see that ESCD gets updated. If that part went OK, open up Device Manager and see if the realtek card gets listed : I have the same card in several machines here - one of them XP SP2 clean installed - and it is recognized on all of them and listed properly in Device Manager.If all went OK until now, repeat the proces for the other card and see what happens.
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still the same...

#309 OFFLINE   James M. Fisher

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Posted 21 February 2005 - 10:34 AM

You didn't have any of XP's services disabled prior to SP2, did you? That has been known to cause missing entries in DM.
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#310 OFFLINE   Ed_P

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Posted 21 February 2005 - 11:42 AM

itzpwh, on Feb 21 2005, 12:24 AM, said:

The other option I have is to do a system restore and trash SP2 - what do you think?
I think that is a horrible idea.  :thumbsup:   System Restore is not the way to remove SP2.  SP2 can be UNINSTALLED so if you want to pursue that option that is the method to use.Start>control Panel>Add or Remove Programs>Windows XP Service Pack 2
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#311 OFFLINE   James M. Fisher

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Posted 21 February 2005 - 12:12 PM

SR is an option that MS suggests however:http://support.micro...kb;EN-US;875350Note: it is the third option if the first 2 cannot be performed.B)
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#312 OFFLINE   itzpwh

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Posted 21 February 2005 - 09:41 PM

Hi and thanks to all who have offered advice. Striker, I tried your suggestion and while the ESCD updated on all occasions with/without NIC's - they still did not show in DM or Network Connections.James, as far as I know, I Did Not have any XP services disabled prior to SP2 install. In other words, it was running in its default mode with the Nic's showing in the DM and under Network Connections and I had complete control over them.Marsden11 - I think you are right in that there is some sort of registry issue involved here, can't prove it, but it seems logical. Something in the reg was changed by the SP2 upgrade which has effected the Network Adapters showing up in DM and their disappearance in Network Connections. Today I navigated to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\{4D36E972-E325-11CE-BFC1-08002BE10318} and checked the 'Connection keys' for each and looked In the folders for ShowIcon. I made sure they all contained 1 as a setting. They all did, except for my LAN card which I updated to 1 - however, upon rebooting it had made no difference - the DM and NCons still didn't show the NIC's.The process above showed that the cards are in the registry and I know they are working, but SOMETHING is stopping them from appearing in the DM and NCons.I feel like we might be getting closer, I certainly DON'T want to uninstall SP2, so any further help and suggestions from you will be gratefully accepted. I really do appreciate all of you who are offering your expertise to help me out. Thanks Paul

#313 OFFLINE   LilBambi

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Posted 21 February 2005 - 09:46 PM

Have you tried trading out the current NIC for another NIC to try to force XP SP2 to look at it?I know, weird, but sometimes that can work.OR if it's an onboard one, adding a second NIC.
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#314 OFFLINE   itzpwh

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Posted 21 February 2005 - 10:37 PM

LilBambi, on Feb 22 2005, 11:46 AM, said:

Have you tried trading out the current NIC for another NIC to try to force XP SP2 to look at it?I know, weird, but sometimes that can work.OR if it's an onboard one, adding a second NIC.

<{POST_SNAPBACK}>

Not exactly, but I have removed the NIC's rebooted, updating the ESCD and then reinstalling, both NIC's are then active and working, but don't show up in Device Manager or Net Connections...as they are both still working and show up in the MS help & support hardware wizard and AIDA32 I am reticent to make anymore hardware changes as both cards are still working and therefore giving me internet and local network connectivity - if I make a change and lose the connectivity, I am in real trouble. At the moment I have two NIC's which work but I have no way of controlling or accessing them to try driver updates etc. I think the real issue here is that they were working and showing up fine prior to SP2 upgrade, this has somehow made them disappear from DM and Net Cons even though they are functioning properly. I don't know what else to do at this time. I believe it is a registry issue - SP2 changed something/s - but how to remedy it is the question. So please keep on making suggestions or offering advice or fixes, I really do need your help to resolve this. Thanks Paul

#315 OFFLINE   James M. Fisher

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Posted 21 February 2005 - 11:02 PM

My apologies if this has been suggested, but it goes along with my mention of Services above and may not apply in this case: No Items Appear in the Device Manager List When You Open Ithttp://support.micro...kb;en-us;311504
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#316 OFFLINE   itzpwh

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Posted 21 February 2005 - 11:30 PM

James M. Fisher, on Feb 22 2005, 01:02 PM, said:

My apologies if this has been suggested, but it goes along with my mention of Services above and may not apply in this case: No Items Appear in the Device Manager List When You Open Ithttp://support.micro...kb;en-us;311504

<{POST_SNAPBACK}>

Hi James, Thanks for the suggestion, I looked at it and followed the advice in checking to see whether 'plug and play' was set to automatic on my pc. It is, so that is not causing the issue, but thanks very much for the tip. One of them soon I'm sure will rectify this, I am very hopeful.Thanks againPaul

Edited by itzpwh, 21 February 2005 - 11:32 PM.


#317 OFFLINE   davismccarn

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Posted 13 March 2005 - 09:12 AM

SP2 Dissappearing Network Adapters:I just spent almost two weeks helping someone with this problem and I'll bet you will find that HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\PCI contains a recursive heap of nonsense folders and, while I am not 100% sure, I think the culprit was a Creative Labs sound card.  You will also probably find it impossible to delete these wacky entries because of a permissions problem.Here is how to fix it:First, go here and get a registry backup everyone should have: http://www.computer-...try-Backup.html  Install it and when it runs, add "-b4-ENUM-fix" to the folder name so we have a backup that won't get overwritten.Second, log in as the system account, run regedit, give permissions to the key, and then delete it.Do Start -> Run -> CMD<enter> ( a command prompt window will appear)In it, type AT xx:xx /INTERACTIVE CMD.EXE<enter> (xx:xx should be the time in 24 hr format, two minutes in the future of your system clock)Wait two minutesA new window should appear with "SVCHOST.EXE" in it's title.In it, type REGEDT32.EXE<enter>The registry editor should appear; but, it will be running as the SYSTEM account.Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\PCI, right-click on the PCI and choose Permissions.  If it is not there, add the Everyone group, check Allow Full Control box, click the Advanced button, check the box to Replace permission entries on child (yada,yada), then click OK (maybe twice)Now that we have permission, right-click the PCI folder again and delete it.  It would also be a good idea to do the same procedure for HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\ENUM\PCI which will prevent Windoze from recreating the messed up entries.Exit everything and reboot.  You will be inundated with new hardware found and may have some minor problems with drivers if their INF files aren't right; but, it will fix the problem; guaranteed.

#318 OFFLINE   Temmu

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Posted 14 March 2005 - 03:19 PM

welcome, davismccarn! :GRIN:me brother lives in your fair city.
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