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win7 doesn't recognize internet connection


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#1 OFFLINE   sviddy

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Posted 11 June 2016 - 12:53 PM

I am running running Win 7,2gig memory with 2.8 dual processor on a gateway 5240.I did A clean install. I gave my machine to a neighbor with dsl and he put on over 350 updates with no problem,great.Heres the problem.I'm using dialup.When I check for updates I get error8004402c.When I try to download afew updates that where optional I get errror800F020B .When I try to use wsus offline installer,Iget a errior can't download W61/gld.I tried a utility portup.WhenI try to use it says try again when connected to internet.I am already connected to internet when it tells me this .Can't update malwarebytes it just spins around looking.None of the programs are able to download anything.Just like  not connected even though I can get web pages to display.I using comodo firewall .I turned it off,I tried custom rules allowing incoming and out going.Ishut windows firewall off..Still nothing.Is there aport being blockedI can't get anything in and it won't recognize the server or what.

#2 OFFLINE   zlim

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Posted 11 June 2016 - 08:26 PM

I haven't used dialup in 12 years and never on a Win 7 computer.
Who is your ISP? Some have directions for Windows 7.

Don't bother trying to do any Windows updates on 7 on dialup.
I have a fast cable connection, close to 30Mbps and last month it took me more than 3 hours to download one update. I can't imagine how many weeks/months it would take on dialup.

Is this the computer that had Vista?
http://forums.scotsn...topic=84367&hl=

Edited by zlim, 11 June 2016 - 08:28 PM.

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#3 OFFLINE   Robert

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Posted 12 June 2016 - 01:42 AM

Maybe a program that monitors network traffic will help determine what is going on.

I've been using Netbalancer for about a week now to monitor and slow down OneDrive uploads.

netbalancer.com

#4 OFFLINE   goretsky

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Posted 12 June 2016 - 02:44 AM

Hello,

Have you tried running the Windows Update Troubleshooter?  If so, did it identify any problems?

Regards,

Aryeh Goretsky
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#5 OFFLINE   Pete!

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Posted 12 June 2016 - 09:32 AM

I had a similar problem when I was running Windows 8 with dialup, but it wasn't with updates.
Most of the so called "modern apps" were useless, because they wouldn't recognize my slow connection as internet access.
I could get updates by downloading them a few at a time in reasonably sized batches (big ones - one  at a time).

Speculation (building on Zlim's post):
Recently Windows 7 users have been complaining about updates "taking forever".
It's possible that a slow update, combined with your slow connection, yields the symptoms of "no connection".

I know of a Dialup - Windows 7 user who gets his updates at a local library, and then brings them home to install.
I'm not sure exactly how he gets them... Hopefully, someone familiar with off-line updating can help you with the procedure.

#6 OFFLINE   sviddy

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Posted 16 June 2016 - 04:46 PM

Yes ,This is the computer that had vista.I tried the  troubleshooter.It did not find anything wrong.The problem is not just related to win updates.I tried an offline program wsus.When I tried to use it ,it failed because it could not download W61/gld.I tried to use portup to get updates list .The program couldn't recognize that I was online.or connected.It said try again when you have an internet connection.I did have an internet connection.I have a Windows update list of 9 updates.They are not all large,3 updates totaling1.8Mb.Win 7 would not download them.The problem is not relegated to win updates only.I can't download anything,Just like the port is blocked.I'm familiar with procedure for getting offline updates at library.I just need the list.If I want to get any update for any program regardless of windows updates it's  not happening.That's is the problem.It just not isolated to win7 updates.Either i'm not communicating with server or its not coming in.If I tried using  trouble shooter for a while it thought I had a lan connection,It kept telling me  to put the plug in.
In control panel,network and sharing.I can set up a connection for dial-up and some other connections .When I'm online it shows up as a public connection.To have a public connection requires a IPV6 connection.I have a Ipv4 connection.Under status.It shows a Ipv4 in use and IpV6 not connected.The problem is not the speed of connection.It the connection itself,Nothing wants to come in.Is there away to test the connection by pinging.I can't run an online scan nothing comes in even when I shut off firewall.Can I configure a port sand tell windows to use it for certain traffic?I'm Stumped

#7 OFFLINE   lewmur

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Posted 16 June 2016 - 07:16 PM

I can recall being amazed that, in the aftermath of Katrina, I was able to use a dialup connection to make phone calls via Skype.  But, that 11 years ago using XP.  Let's face it.  As Intel gives us more and more computing power, MS takes it away with a more and more bloated OS.  There are going to be MANY programs that simply will NOT work via dialup today.  It isn't that Win 7 doesn't connect to the internet, it is just that the connection is MUCH to slow to get the job done.  And there is absolutely nothing that can be done to change that.

edit:  BTW, you can't compensate for a slow internet connection with a fast computer.  I have heard of people who can only get dialup using a lite weight Linux distro, but you aren't going to do it with Windows 7.

Edited by lewmur, 16 June 2016 - 07:38 PM.


#8 OFFLINE   sviddy

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Posted 23 June 2016 - 05:05 PM

DNS server not responding.Going to try to use google server 8.8.8.8

#9 OFFLINE   goretsky

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Posted 27 June 2016 - 05:24 AM

Hello,

Is the computer getting its time and date set correctly, including the time zone?  If it is getting that information from the router, and the router isn't set correctly, this may cause an issue with the digital certificates authenticating the files, leading to an error message.

Regards,

Aryeh Goretsky
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#10 OFFLINE   lewmur

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Posted 27 June 2016 - 09:15 AM

View Postgoretsky, on 27 June 2016 - 05:24 AM, said:

Hello,

Is the computer getting its time and date set correctly, including the time zone?  If it is getting that information from the router, and the router isn't set correctly, this may cause an issue with the digital certificates authenticating the files, leading to an error message.

Regards,

Aryeh Goretsky
Since when does dialup use a router?

#11 OFFLINE   goretsky

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Posted 30 June 2016 - 01:36 AM

Hello,

Thanks for catching that, Lewmur!

In this case, the settings would be coming from the DHCP server at the ISP, which may be a router, but is likely a standalone server.  The problem, though, would be the same regardless of where it was being served from, locally or at the ISP's POP.

Regards,

Aryeh Goretsky
Dexter is a good dog.

Aryeh Goretsky
Microsoft MVP 2004.1-2018.6 [Cloud and Datacenter Management]

(previously Networking, Windows, Windows for Devices and IT)
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