whosur Posted October 16, 2007 Share Posted October 16, 2007 I am running windows xp sp2 and have lost my system sounds. I have tested sounds with the diagnostic tool and it failed sound 1 and sound 2 with the error message "HRESULT = 0x00000000 (error code) It also failed all the music files.Here is info on my sound system.Name Unimodem Half-Duplex Audio DeviceManufacturer MicrosoftPNP Device ID MODEMWAVE\0\{0F4C43DF-03F1-4D97-BAD3-4F1655640A99}Driver c:\winnt\system32\drivers\modemcsa.sys (5.1.2600.0 (xpclient.010817-1148), 15.75 KB (16,128 bytes), 3/26/2002 3:04 PM)Name Creative SB Live! Series (WDM)Manufacturer CreativePNP Device ID PCI\VEN_1102&DEV_0002&SUBSYS_80321102&REV_07\4&1351887D&0&58F0I/O Port 0x0000DF80-0x0000DF9FIRQ Channel IRQ 23Driver c:\winnt\system32\drivers\emu10k1f.sys (5.12.01.3516, 759.25 KB (777,472 bytes), 1/6/2003 10:28 AM)Any help will be greatly appreciated Thank you. Quote Link to comment Share on other sites More sharing options...
Guitar Man Posted October 16, 2007 Share Posted October 16, 2007 Have you tried updating the drivers in Device Manager, after first trying a system restore ? Quote Link to comment Share on other sites More sharing options...
whosur Posted October 16, 2007 Author Share Posted October 16, 2007 Have you tried updating the drivers in Device Manager, after first trying a system restore ?Thanks for the suggestion I have used the driver update but had completely forgotten about restore. I restored but didn't help. thanks again Quote Link to comment Share on other sites More sharing options...
zlim Posted October 16, 2007 Share Posted October 16, 2007 (edited) Just to clarify, when you say "I have lost my system sounds" do you mean the sounds associated with the windows events? Do you hear sound when you play CDs? Do you hear sound on web pages?This is what Kelly's Korner advises:1. TweakUI/General/Beep on errors (verify that the box is checked). http://www.microsoft.com/windowsxp/pro/dow...s/powertoys.asp 2. Go to Start/Run/Regedit and navigate to this key: HKEY_USERS. If it doesn't have a Data entry in the right pane that reads: (value not set), double click (Default) and delete it. If it does, check your HKEY_USERS\S-1-5-21 keys for the same. 3. http://www.kellys-korner-xp.com/xp_tweaks.htmLook at both entries on line 6 of that page4. http://support.microsoft.com/default.aspx?...b;EN-US;q307918 Edited October 16, 2007 by zlim Quote Link to comment Share on other sites More sharing options...
whosur Posted October 19, 2007 Author Share Posted October 19, 2007 Just to clarify, when you say "I have lost my system sounds" do you mean the sounds associated with the windows events? Do you hear sound when you play CDs? Do you hear sound on web pages?This is what Kelly's Korner advises:1. TweakUI/General/Beep on errors (verify that the box is checked). http://www.microsoft.com/windowsxp/pro/dow...s/powertoys.asp 2. Go to Start/Run/Regedit and navigate to this key: HKEY_USERS. If it doesn't have a Data entry in the right pane that reads: (value not set), double click (Default) and delete it. If it does, check your HKEY_USERS\S-1-5-21 keys for the same. 3. http://www.kellys-korner-xp.com/xp_tweaks.htmLook at both entries on line 6 of that page4. http://support.microsoft.com/default.aspx?...b;EN-US;q307918 Sorry for the delay in replying. I do not have any sound either from windows or media players. I get videos from all souces but do not get the sound with them.regardswhousr Quote Link to comment Share on other sites More sharing options...
zlim Posted October 19, 2007 Share Posted October 19, 2007 (edited) If you looked in device manager and there doesn't appear to be a problem with the sound card, maybe it has died. This error code 0x00000000 (error code) really doesn't say anything because it gives all zeros.It may be worth it to just get another sound card. Edited October 19, 2007 by zlim Quote Link to comment Share on other sites More sharing options...
goretsky Posted October 20, 2007 Share Posted October 20, 2007 Hello,Do you hear any sounds from the computer's speakers at all?Regards,Aryeh Goretsky Quote Link to comment Share on other sites More sharing options...
whosur Posted October 21, 2007 Author Share Posted October 21, 2007 Hello,Do you hear any sounds from the computer's speakers at all?Regards,Aryeh Goretskyhi, No I do not get any sounds from speakers. Quote Link to comment Share on other sites More sharing options...
goretsky Posted October 22, 2007 Share Posted October 22, 2007 Hello,Have you reinstalled the device drivers for your Creative Labs SoundBlaster Live! series sound card with a copy freshly downloaded from Creative Lab's web site? If so, did that make any difference?Regards,Aryeh Goretsky Quote Link to comment Share on other sites More sharing options...
zlim Posted October 22, 2007 Share Posted October 22, 2007 AG, Creative is not the best site to get drivers. The only way to get a driver is to ask on the forum and hope that some kind person has the same card and uploads the file. I looked around to see if I could find a driver for the WDM series. I couldn't find anything. Quote Link to comment Share on other sites More sharing options...
goretsky Posted October 23, 2007 Share Posted October 23, 2007 Hello,Really? I have not had much difficulty getting drivers for Creative's sound cards from the support section of their web site. At the most, it involved opening up the computer to get a specific model name or number off a card. Regards,Aryeh Goretsky Quote Link to comment Share on other sites More sharing options...
zlim Posted October 23, 2007 Share Posted October 23, 2007 (edited) Usually the drivers I'm searching for are for older cards and I get this. Please note that the product you have selected has been classified as "End of Service Life"After nothing shows up in the archives, I head over to the forum. Thankfully I've managed to get help there. (Ironically for one old card, linux used it without searching for anything; I had trouble getting windows to use it until I got the proper driver).I suspect whosur isn't located in the US because the WDM series isn't listed as an option for me. He may have much better success searching than I've had. Edited October 23, 2007 by zlim Quote Link to comment Share on other sites More sharing options...
Guitar Man Posted October 24, 2007 Share Posted October 24, 2007 I see no reason why SB would not have the latest drivers for his card. But what do I know... whosur, since we don't know if you have a 2.1 or 5.1 (or any other type of SB card), you can start here:Creative drivers, firmware, and software updates. As you'll notice on this page, they offer an AutoUpdate service.HTH Quote Link to comment Share on other sites More sharing options...
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