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Outlook Express 6.0 SP1 Crashes


Guest ThunderRiver

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Guest ThunderRiver

Well, odd enough, for the past few months, I have been experiencing a number of Outlook Express crashes while I was composing an email. It is quite annoying becuase once it crashes, I would have type up the email again. Well, that's why on my other machine, I have switched to Outlook 2003 Beta, but that's not the point. The point is that I would like to know if anyone of you experience the similar problems as well.Apparently, mshtml.dll is at fault which causes outlook express to crash unexpectedly. Here is a log I got from EventViewer.Event Type: ErrorEvent Source: Application ErrorEvent Category: NoneEvent ID: 1000Date: 3/31/2003Time: 6:05:36 PMUser: N/AComputer: SUNNYDescription:Faulting application msimn.exe, version 6.0.2800.1106, faulting module mshtml.dll, version 6.0.2800.1141, fault address 0x0013d8b8.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Data:0000: 41 70 70 6c 69 63 61 74 Applicat0008: 69 6f 6e 20 46 61 69 6c ion Fail0010: 75 72 65 20 20 6d 73 69 ure msi0018: 6d 6e 2e 65 78 65 20 36 mn.exe 60020: 2e 30 2e 32 38 30 30 2e .0.2800.0028: 31 31 30 36 20 69 6e 20 1106 in 0030: 6d 73 68 74 6d 6c 2e 64 mshtml.d0038: 6c 6c 20 36 2e 30 2e 32 ll 6.0.20040: 38 30 30 2e 31 31 34 31 800.11410048: 20 61 74 20 6f 66 66 73 at offs0050: 65 74 20 30 30 31 33 64 et 0013d0058: 38 62 38 0d 0a 8b8..

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I know I am one of the lucky ones, but I have had a almost flawless experience with XP. I have had no major issues at all.......that were not self inflicted that is. Updating drivers can be a hassle sometimes because it does not like letting you install generic drivers before updating to a new driver. But other than that, I have had none of the issues of the mysterious variety.But I have only been using XP as my main machine for about 3 months or so now. I have had it installed since RC1 though. I never switch main OS's until the first service pack has been released. I was the same way when switching from 98se to 2000. So I never seen a lot of the problems people had with 2000. I still love 2000. Since service pack 2 I think it may be the best OS MS has made. I still have not made up my mind entirely on XP.

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Guest ThunderRiver

Well, I guess, it is easier to crash OE if you have like 10,000 messages stored in archive....I have been using Windows Xp ever since its introduction, and even before that, it was Windows 2000 for almost a year. OE never crashed, until Outlook Express 6.0 SP1, but the point is that Outlook Express has some sort of crashes that I haven't had much explanation for it. Perhaps, it will be fixed by next version of Internet Explorer, which I expect to be version 6.05ThunderRiver

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Guest ThunderRiver
Running OE 6, SP1, without any experience to correlate to yours. I'm running W2K. I think I'll keep running W2K
nah.. it doesn't really matter. Windows 2000 has nothing to do with it. It is independent of OS.. it does crash on Windows 2000 as well with IE 6 SP1 .. of course
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I use outlook2000 but the rest of my family is using OE6 on XPPro and haven't told me of any problems. (Rest of family is 4 kids and wife all with their own computers). I have had some problems with IE locking up and not being able to close it with TM or anything, have to rebbot to get rid of it. What a pain, sure wish I had the time to learn Linux!

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Guest LilBambi

Thunder --Looks like this might not be an XP only thing. I am using Win98se. It started doing this same thing to me a few months ago.FYI: I have 8,000 emails in OE. And I had even more until recently when I pared it down trying to figure out if that was the problem.(OK, folks, I know! I shouldn't have that many emails in my client, but I have to keep track quite a few email addresses since I do website design and maintenance and I keep them all in one Identity because it is a pain to switch identities throughout the day.)Anyway...About the time I realized it was starting to become a habit, I thought maybe it might have had something to do with a popupkiller browser plugin I had installed to test out. But I have since removed that and it is gone...even from the registry. The browser plugin worked well actually. But I wasn't sure if it was causing the problem (so I removed it), or if it was a resource problem (128megs ram running Win98se), or if it was definitely the number of email messages stored in my OE 'Identity.'I remember hearing from someone who always bazillion emails and found out that OE had problems in earlier renditions of OE with major volumes of email, but this is the first I have ever had any trouble with it.Doesn't happen all the time, but when it does it is annoying.It is always the same mshtml error, and always when composing ... the error just closes the entire client for me.After the error, OE opens fine again, don't have to reboot. Because of this new flakey habit it has taken on, I have begun saving emails to draft as I write them and saving as I go, so I don't have to go back and start over again.This is part of the reason I am looking for another highly configurable email client that can handle large volumes of email and be able to import my rather complex addressbook from OE without losing any of the information. I have things all over the fields in all tabs in my addressbook.I also have OL2000 that came with my MSOffice 2000 but I don't like it, it is a such a major resource hog. ;)

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Guest ThunderRiver

I think it is perfectly alright to store tons of messages in your email client. You have nothing to lose anyway. It is like diary to track what I do in the past, and I intend to keep that way until the day I die :)Currently amount of emails I stored on my system is 12,154 emails, including everything back in 1999, and also includes all the spam I have received over the years...Nice statistics for myself too :)Too bad it does crash from time to time, and I can't seem to prevent it. Outlook Express is not that email. it is powerful, but a bit crashy though.

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Guest LilBambi

havnblast --I have actually tried to do just that. The biggest problem I have run into in the past trying to do this is that when I copy the emails from a given folder to a directory that I can burn to CDR, it wants to know if it can overwrite emails it 'thinks' are the same but are not! That is the main reason I haven't done it yet.I am currently using OEBackUp to back everything up to a directory that I burn to CDR. But these are not browsable in individual email format. They are the reg entries, addressbook and various folder files which can only be loaded in a text editor. Then you have to scroll through till you find the right email.I really would need to have them in a directory so I could click on the individual emails on the CD so I could review an email as needed for reference and having these emails in a directory is the only way I know of to do that.Do you know of another way? :rolleyes:

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Event Type: ErrorEvent Source: Application ErrorEvent Category: NoneEvent ID: 1000Date:  3/31/2003Time:  6:05:36 PMUser:  N/AComputer: SUNNYDescription:Faulting application msimn.exe, version 6.0.2800.1106, faulting module mshtml.dll, version 6.0.2800.1141, fault address 0x0013d8b8.
For less than a week, I have been getting a message staing that unrecognized versions have replaced recognized versions. It wants me to put the 2000Pro disk in; when I do, nothing happens. In my event viewer, I have an event ID 1000 ap error, almost identical to yours. I have been slapping around in the water like a drowning man, trying to figure out what to do to figure out what to do. If you've got any suggestions, or someone's got something that will work, I would sure be a happy camper.By the way, no OE crashes...yet. :D
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Guest LilBambi

Found a cool way to archive email messages:

This simple method works in all versions of Outlook Express. The archive consists of an OE message serving as an "envelope".1. Create a New Mail Message. Enter the name you want for the archive in the Subject line.2. Drag the messages you wish to archive from the OE message list and drop them into the New Mail Message. They will be added as attachments.3. Click File| Save as... and save the message to any Windows folder as type *.eml, and close the New Mail Message window. (The resulting file can then be compressed in a zip file to greatly reduce its size.)4. To restore the archived messages to an OE mail folder, double-click the saved *.eml file. Select all the attachments and drag them into an OE mail folder. You can also of course simply double-click on a single attachment to read it.5. You can also drag messages from a newsgroup and drop them into the "envelope". To restore them, you must drag them into a mail folder, not a newsgroup folder. After restoring, you can turn on thread view in mail by clicking View| Current View| Groups messages by conversation. This setting is independent from the similar setting in newsgroup folders.
This and many more OE tricks here:InsideOE - Archive a folderFunny thing is, I've done this before but not for archival purposes...I had just forgotten all about it! :lol:
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