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Microsoft: No, it's not an audit

Today, 06:11 AM

Posted by Computerworld in Computerworld News

Microsoft is asserting that enterprise customers have the wrong idea about the asset management investigations its partners tout as a way to save money on software licensing.

"There is a misperception around Software Asset Management and Compliance Audits," Patama Chantaruck, the general manager for Microsoft's software asset management & compliance group, claimed in a post to a company blog last month that included the phrase "myth-busting" in its title.

Chantaruck was vague about what the "misperception" was, but implied that customers conflated the two different programs when she offered definitions of each, Software Asset Management, which goes by SAM, and licensing audits.

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And that's why he's the specialist

Today, 06:00 AM

Posted by Computerworld in Computerworld News

Mainframe support pilot fish gets a call from his boss: A customer at a remote site says the mainframe is spewing out dump after dump of what looks like an opcode exception -- something that just isn't supposed to happen.

"So I barreled down the interstate to a customer 80 miles away that I had never met before," says fish. "I was confronted by the hardware guys telling me 'You've got a software problem.'

"Now, I always got along great with my hardware guys, but sometimes they had a bit of a limited field of vision -- if it wasn't smoking, on fire or otherwise physically busted, they didn't think it was their issue."

First fish looks at one of the memory dumps. Sure enough, it looks like opcode errors, meaning that some machine-language instructions have stopped working. How is that possible?

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Q&A: DisruptDC co-founder sees the need for a government/tech nexu

Yesterday, 01:22 PM

Posted by Computerworld in Computerworld News

On the same day tech leaders took part in the inaugural summit of the White House’s American Technology Council, former Apple manager Sarah Bonk, who spent more than 14 years at the company, helped launch DisruptDC, a nonprofit, nonpartisan alliance of business leaders she co-founded to improve government and elections.

DisruptDC’s president and CEO, Charles Kolb, served in the Ronald Reagan and George H.W. Bush administrations and was longtime leader of the Committee for Economic Development. He plans to advance reform at the federal, state and local levels by making elections competitive, aligning incentives in policymaking and upgrading government with modern technology. The alliance sees dysfunction in government as bad for business and the overall economy.

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