Webb Posted January 20, 2016 Share Posted January 20, 2016 I use Windows XP SP3 and Pale Moon 24.7.2 and I need to install Silverlight. Every version of Silverlight I have tried to install refuses to install. What version will install and where can I download it? Thanks. Quote Link to comment Share on other sites More sharing options...
zlim Posted January 20, 2016 Share Posted January 20, 2016 (edited) Take your pick. There are 33 versions here http://filehippo.com...rlight/history/ I removed it from the two XP computers in the house so I'm not sure what version was installed. I'll fire up my XP desktop later and perhaps looking through update history, I can figure out what was installed. Here are 17 versions that are compatible for XP http://www.oldapps.c...stem=Windows_XP ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Looking over history of installed updates, I installed a patch for v 5.1.20913.0 on a 32 bit XP computer in October 2013. I installed another security patch but could not determine the version of Silverlight on March 11 2014. On June 12, 2014, I removed Silverlight. There were 7,147 registry entries!!! Edited January 20, 2016 by zlim 1 Quote Link to comment Share on other sites More sharing options...
zlim Posted January 20, 2016 Share Posted January 20, 2016 oldapps.com, cool site Yes because not only do they carry lots of old versions, they break it down by OS so you can see easily if a version you want works on an old computer with a retired OS. Quote Link to comment Share on other sites More sharing options...
Webb Posted January 21, 2016 Author Share Posted January 21, 2016 Thanks for your help but it appears that the problem is more complicated than I originally thought. Versions 5.x, 4.x and 3 refuse to install. I installed version 2 but the website I need it for requires a later version. Being a government website it doesn't tell me which version I need, just that version 2 is inadequate. Fortunately I have an 8.1 box that came loaded with bloatware so it's probably already on there. Quote Link to comment Share on other sites More sharing options...
lewmur Posted January 22, 2016 Share Posted January 22, 2016 Thanks for your help but it appears that the problem is more complicated than I originally thought. Versions 5.x, 4.x and 3 refuse to install. I installed version 2 but the website I need it for requires a later version. Being a government website it doesn't tell me which version I need, just that version 2 is inadequate. Fortunately I have an 8.1 box that came loaded with bloatware so it's probably already on there. I no longer have a box running XP but I recall having problems with Silverlight when try to use Netflix. There was a file that needed to be deleted before it would install. If you have a Netflix account, try using it on the XP box and then google the error number it gives to find the file name and its location. Quote Link to comment Share on other sites More sharing options...
zlim Posted January 22, 2016 Share Posted January 22, 2016 You also need to clean out the remnants of those failed installed. This is either automated or a manual listing all the entries that need to be removed. https://support.microsoft.com/en-us/kb/2608523 This long thread http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_programs/unable-to-install-silverlight-installation-failed/972054f6-7644-4414-aadd-1fd0aaecf092?auth=1 also seems to point out that there might be registry entries remaining Quote Link to comment Share on other sites More sharing options...
Webb Posted January 23, 2016 Author Share Posted January 23, 2016 I use Total Uninstall so I was able to immediately and completely all vestiges of the failed installations. 1 Quote Link to comment Share on other sites More sharing options...
Guest LilBambi Posted February 8, 2016 Share Posted February 8, 2016 Silverlight older versions often have security issues. Please keep that in mind. Besides, even though Microsoft is not killing Silverlight in Wndows 10, they said to stop using it anyway. So older OSes are SOL. Microsoft: We're not killing Silverlight in Windows 10, but stop using it anyway Quote Link to comment Share on other sites More sharing options...
ebrke Posted February 8, 2016 Share Posted February 8, 2016 I love the description " . . . Microsoft's alternative to the popular but festering and disease-ridden Adobe Flash . . .". 1 Quote Link to comment Share on other sites More sharing options...
Webb Posted February 10, 2016 Author Share Posted February 10, 2016 I'm at wits end. I thought Silverlight would run with my W8.1 machine but no luck. All I can see is the spinning ball which eventually gets 100% but never displays anything else. I'm using Firefox 44.01 and Silverlight 5.1.30514.0 - it's a little old, July, 2014. My last option is to install the latest version of Silverlight that is compatible with W8.1. Should I remove the existing installation first, as I have seen recommended here, or just overwrite it, as Microsoft wants me to do? BTW, here's the site that doesn't work in case anyone wants to try it. http://www.mypalmbeachclerk.com/courtrecords.aspx From there click on the link in the right sidebar that says "Search Court Records". Quote Link to comment Share on other sites More sharing options...
Webb Posted February 10, 2016 Author Share Posted February 10, 2016 Installing the latest version of Silverlight did not fix the problem. Quote Link to comment Share on other sites More sharing options...
ebrke Posted February 10, 2016 Share Posted February 10, 2016 Maybe it's them, not your software. When I follow your link, the page displays a message saying it's "currently unavailable". Quote Link to comment Share on other sites More sharing options...
Webb Posted February 11, 2016 Author Share Posted February 11, 2016 That's genius of local government. Complain that they don't have enough money. Install new recordkeeping software that's already 5 years of date. Disable the old recordkeeping system so it can't be used as an emergency fallback. Can't figure out to get the new system working. Quote Link to comment Share on other sites More sharing options...
zlim Posted February 11, 2016 Share Posted February 11, 2016 (edited) The From should not be part of his link. http://www.mypalmbeachclerk.com/courtrecords.aspx is the link. I'll fire up my Win 7 that has Silverlight on it v. 5.1.30514.0 and see what happens. BRB Loads fine in Palemoon on Windows 7 I'll fire up IE and FF ESR just to see if they work. FF ESR v 38.6 and IE 11 give the same display as I posted above from palemoon. I'm not sure what is preventing you from seeing the site. Edited February 11, 2016 by zlim Quote Link to comment Share on other sites More sharing options...
Webb Posted February 11, 2016 Author Share Posted February 11, 2016 I don't know how the "A" got into the link. This is the correct link: http://www.mypalmbeachclerk.com/courtrecords.aspx I think that's the page you're on, zlim. I'm trying to get past that. From there click on the link that says "Search Court Records". I examined the source code and there is definitely something there. It just doesn't show up in Pale Moon, Firefox or Maxthon. IE6 just says "page cannot be displayed. The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings." Quote Link to comment Share on other sites More sharing options...
zlim Posted February 11, 2016 Share Posted February 11, 2016 (edited) IE6 just says "page cannot be displayed I would not expect much to work on IE6!!! You have to be using IE 11 or if in Vista 10. That's it.Everything I click on in Palemoon loads Edited February 11, 2016 by zlim Quote Link to comment Share on other sites More sharing options...
zlim Posted February 11, 2016 Share Posted February 11, 2016 I should have posted this before the other picture. This is where I land when I first click search court records Quote Link to comment Share on other sites More sharing options...
Webb Posted February 12, 2016 Author Share Posted February 12, 2016 That was IE11, not 6. Anyway, I tried a couple more ideas. There is a Silverlight configuration tool but it doesn't do much of anything. And I turned off Avast but that didn't help. I have another computer I can try but I'm done for the day. Maybe Friday or over the weekend. I may have to look to a dedicated Silverlight help forum. Quote Link to comment Share on other sites More sharing options...
Guest LilBambi Posted February 20, 2016 Share Posted February 20, 2016 Did you try a new install of Pale Moon to see if you can get it to work there? Quote Link to comment Share on other sites More sharing options...
Webb Posted February 21, 2016 Author Share Posted February 21, 2016 No, I didn't. Quote Link to comment Share on other sites More sharing options...
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