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Tech Support Over the Phone

Today, 08:27 AM

Posted by raymac46 in Security & Networking
I have the utmost respect for anyone who offers phone support for IT professionally. It drives me nuts to do it.
My daughter is away with the kids visiting her in-laws this week. My SIL's parents had an old desktop connected to a wired printer. The desktop died and they each got a laptop to replace it. When they needed to print they took their respective laptop over and plugged it into the wire. My daughter suggested they get a new wireless printer.
The old folks are clueless technically so Sarah phoned me to help install this Canon MX-692. I thought initially that we could use WPS pushbutton to get on the LAN but that failed. So she got their passphrase - I suspect it is the gateway default. Ater inputting this, we were on the LAN. Then she had to go into Windows and add the printer. At this point, the computer downloaded the software to get going. No DVD access on these cheapo laptops.
Finally all was well, so I told her to rinse and repeat with the other laptop and call me if anything was amiss. She's pretty IT savvy so I didn't hear anything. These people also have a tablet and I gave Sarah some hints about mobile printing but she said that would just complicate matters and they could print from their laptops. OK then.
Oh yes, I told her to delete the old printer from each laptop's Devices and Printers section. No need for them to inadvertently set the old printer as default.

3 Views · 1 Replies ( Last reply by securitybreach )


Get rich with Firefox !!!!!!!!!&#

Yesterday, 05:34 AM

Posted by abarbarian in Social Media
Get rich with Firefox or *(int *)NULL = 0 trying: Automated bug-bounty hunter build touted


Do you love Firefox, Linux, and the internet? Are you interested in earning money from the comfort of your own home? Are you OK with a special flavor of Firefox quietly gobbling up memory in a hunt for exploitable security bugs?
If so, Mozilla has a deal for you.

I might just give this a whirl. :breakfast:

36 Views · 1 Replies ( Last reply by V.T. Eric Layton )


40 Linux Games That You Must Play in 2018

21 Jul 2018

Posted by securitybreach in Bruno's All Things Linux


The last time we compiled a list of Linux Games was back in 2017 – The 25 Best Games for Linux and Steam Machines. Since we’re in 2018 it is only fair that we compile another list Linux gamers can refer to as they prepare to storm Steam’s (and other game services’) servers.

The games are listed in no particular order; And even though some of them featured on the previous list I advise you to check that one out here before proceeding.

Now, without further ado …


38 Views · 3 Replies ( Last reply by securitybreach )

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