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USB printer goes offline when it is connected to Anker 10 Port 60W USB


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#1 OFFLINE   zillah

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Posted 08 January 2018 - 04:51 AM

Dear Experts

Recently I bought  Anker 10 Port 60W Data Hub with 7 USB 3.0 Ports and 3 PowerIQ that connected to my windows 7 Desktop (it is powered from AC )

https://www.amazon.c...0?ie=UTF8&psc=1

When i connect my canon pixma MP230 USB printer it goes offline (Yes for sure) , if I connect the usb cable to computer directly the same printer will be online again

Is that because USB hub doesn't supply enough power to the printer (I tried many ports),,,,,,,,,,,,I have experienced the same issue before.


Thanks

#2 OFFLINE   raymac46

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Posted 08 January 2018 - 08:27 AM

The USB 3 cable from the hub to the PC might not like the printer. Probably the printer itself has a USB 2 cable. USB 3 and 2 are compatible if you use a 2.0 cable all the way. Best idea is to keep the printer plugged directly to the PC.
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#3 OFFLINE   Digerati

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Posted 08 January 2018 - 11:24 AM

It should work so as suggested, check your cables. Does your router have a USB port? Many do and that would be a better solution yet as it will turn your printer into a networked printer. Having it networked is a more secure solution plus it means any device on your network can print to it.
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#4 OFFLINE   zillah

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Posted 08 January 2018 - 02:37 PM

Quote

Does your router have a USB port?
Yes it does I will try it and see how it goes.
Thx

#5 OFFLINE   Digerati

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Posted 08 January 2018 - 04:43 PM

You may have to tell your computer to search for and add a new printer after you connect it to the router. Check your router user guide.
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