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DVD- sound but no image


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#26 OFFLINE   dalegtr18

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Posted 17 January 2007 - 11:22 AM

View PostFuzzButt, on Jan 17 2007, 11:12 AM, said:

I should also mention that some of the ATI software does not get along with the SB Live! cards.
Thanks for the tip. The last two things I saved for the last go-round was the SB Live and ATI card! LOL I can do a system recovery and try the ATI card off the get go, which is the opposite approach I took last time befoing doing my Ghost images (which was get everything else working right THEN add the potentially problematic video card). I'm still trying to forge ahead, tho, at this point, hoping to figure out the solution, then going back to my last Ghost image and 'getting it right' without all the fuss and bother of the past 2-3 weeks so it may be another week before I try this approach.

#27 OFFLINE   dalegtr18

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Posted 26 January 2007 - 04:53 PM

I am absolutely livid right now! I just got a reply from AMD, if that's what you can call it. The tech that 'looked into this' seems to have given up as soon as they saw the mention of Windows media Player and WinDVD, saying the problem is with that software and that they don't support it!!! They suggested that it might be a codecs problem but I keep asking..... if it ran fine with the onboard video wouldn't it have the necessary codecs already?? If I need a codecs file because of the Radeon 9600 wouldn't AMD have a clue as to what codecs it would need?? I'm very disappointed with the lack of good support from AMD. It takes a while for them to reply and there is no way to add on to the ticket to contact them until they have replied. I will have to try to contact them via phone but their M-F schedule doesn't favor my schedule. :-( Very frustrated right now and tempted to just give up on the whole thing and throwing the Nvidia and Radeon cards in the garbage and suffering with the lame onboard graphics- at least they work.

Edited by dalegtr18, 26 January 2007 - 04:55 PM.


#28 OFFLINE   zlim

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Posted 26 January 2007 - 06:47 PM

Trying to figure out codecs needed is a frustrating experience.Download gspot http://www.headbands.com/gspot/It will tell you what is missing - you don't need to wait for non-existent tech suport.Quick guide here http://www.headbands...uick_start.htmlread thru it and see if it makes sense. I ran this on a few computers when I couldn't get some files and DVDs to play. All my computers but one play most everything. (I'll eventually get around to fixing that one too).
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#29 OFFLINE   dalegtr18

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Posted 27 January 2007 - 04:33 AM

BIG part of the puzzle solved, folks!!! Thanks to zlims recommendation to check out gspot (I did but this didn't shed any new light on th problem), I stumbled upon a link to vlc, which Patio had recommended earlier in the thread. For the heck of it, I d/l it and VOILA! I watched my Led Zeppelin DVD without issue (okay, the video hiccupped once or twice for a couple seconds)!!! I am so happy to be able to watch DVDs again! Now, to get back to this nagging problem about why WMP and WinDVD won't work. A little w hile long with that and it's back to previous image, install of VLC and "I'll live with this solution just fine!"

#30 OFFLINE   zlim

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Posted 27 January 2007 - 03:36 PM

Hurray. Maybe downloading and installing vlc on my computer that I haven't figured out yet will be tons easier than going the codecs route. Thanks to you, I'm going to try that.
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#31 OFFLINE   dalegtr18

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Posted 27 January 2007 - 11:09 PM

The thing that I am wondering about is VLC says, in effect, that is does not need external codecs files, that is self-contained. So my question is what codecs were needed by WMP and WinDVD to play with the onboard graphics and why don't those same codecs files work with the Radeon? More so, if I am looking at this problem clearly, how do I find the codecs files that I need with the Radeon? Would I bark up ATIs tree or Microsoft and Intervideo? Or is this necessarily a codecs issue at all??

#32 OFFLINE   dalegtr18

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Posted 28 January 2007 - 03:05 PM

Well, I went back to my previous Before ATI image (actually in mid-process right now). My plan of attack is to create a copy of the registry and a listing of all files in Windows and all subfolders. After this, I intend to install the ATI card and the newest drivers, test if the DVD plays correctly (it shouldn't), then make a copy of THAT registry and all Windows (and subfolders) files and compare the changes. With any real luck I will find a particular .dll file that has been overwritten with an older version and that will be the answer to my problem!! Well, in my dreams it will work out that simple! Does anyone know of any good free registry compare programs or have any good advice how to make this needle in a haystack a little less painful? Thanks!

#33 OFFLINE   dalegtr18

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Posted 28 January 2007 - 04:36 PM

OK, finally done reimaging (gonna look into one of those nice USB 2.0 add on card!!! LOL) and tested a DVD with WMP and WinDVD. Fine so far. Made a backup of the registry and created a txt file of all files in Windows and below. Stopping for now. Will look for a registry comparison tool later tonight, add the ATI, backup THAT registry and create another files.txt file to compare all Windows files and below. Whew! Gosh I'm sure glad this is fun! :-D

#34 OFFLINE   dalegtr18

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Posted 29 January 2007 - 04:30 PM

Haven't isntalled the ATI card and drivers, exported the registry and compiled a list of all Windows files yet but am still hopeful I can lick this thing. AMD, sadly, has bailed on me (not too surprising in light of the lame responses I have received from). They are suggesting the card is bad and want to wash there hands of the whole thing saying they have never heard of such a problem. With almost 700 views of this problem here on the board I doubt I am the only person with this problem. I have serious doubts that it is the card (tho it COULD be). I have similar problems with the Nvidia GeForce FX5200 on both of my HP Pavillions. It's got to be SOMETHING. Hopefully, I will figure it out. As for AMD I am VERY disappointed with their lack of support. I guess if I'm not associated with a company that spends mega-bucks they don't want to lift a finger to help much. :-(

Edited by dalegtr18, 29 January 2007 - 06:05 PM.


#35 OFFLINE   dalegtr18

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Posted 30 January 2007 - 11:24 PM

Anyone know a good registry compare tool that will compare two already existing reg files? I made copies of my registry both before and after I added the ATI card but found the 2-3 tools I downloaded need to take their own snapshots BEFORE changes are made.




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