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The remote device won't accept the connection


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#1 OFFLINE   zillah

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Posted 06 November 2017 - 03:01 AM

Dear folk

I have my work laptop windows 10 that joined a work domain and I have my desktop windows 7 that on workgroup.

At home and from my work laptop I used to access a shared folder on my desktop to do backup.

Now whenever I tried to access the shard folder  the error below pops up

https://imgur.com/a/2GSZw

Desktop has avast security and I did disable that

Thx

#2 OFFLINE   V.T. Eric Layton

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Posted 10 November 2017 - 10:33 AM

Zillah,

I apologize for the lack of response here to your query. I'm not a Windows user much these days, so I'm not up-to-date on that fun OS. We do have some Windows pros here, though. I would hope that someone sees your post and offers some bit of advice regarding your problem.

Regards,

~Eric

#3 OFFLINE   zillah

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Posted 10 November 2017 - 02:58 PM

Thanks Eric

#4 OFFLINE   goretsky

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Posted 14 November 2017 - 05:06 AM

Hello,

Is each computer able to see each other via the ping and traceroute commands?

Have you checked with your IT department at work to see if they have made any changes to network connectivity rules recently?

Regards,

Aryeh Goretsky
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Aryeh Goretsky
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#5 OFFLINE   zillah

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Posted 14 November 2017 - 05:31 AM

Thanks Aryeh
If I disable the Avast on Desktop  form my work laptop I can ping the desktop,,,,I didn't try the traceroute command.
Physical change to the laptop hasn't been done unless via pushing through online,I doubt but not sure
Regards

#6 OFFLINE   Peachy

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Posted 14 November 2017 - 07:53 PM

If your Windows 10 has been upgraded to the Fall Creators Update then it's possible your SMBv1 client has been disabled. You will have to turn it back on by going into the Control Panel > Programs and Features > Turn Windows features on or off > SMB 1.0/CIFS File Sharing Support. This is the new default behaviour on Windows 10 Pro and Home systems that get updated. If you have Enterprise Microsoft doesn't disable SMBv1 if it already turned on. The reason is to prevent people from being victimized by WannaCry-like ransomware.

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#7 OFFLINE   zillah

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Posted Yesterday, 04:04 PM

Quote

Control Panel > Programs and Features > Turn Windows features on or off > SMB 1.0/CIFS File Sharing Support.
I checked the option and it is enabled not disabled
Thx




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