15 replies to this topic

[zillah]

Dear folk

I have my work laptop windows 10 that joined a work domain and I have my desktop windows 7 that on workgroup.

At home and from my work laptop I used to access a shared folder on my desktop to do backup.

Now whenever I tried to access the shard folder  the error below pops up

https://imgur.com/a/2GSZw

Desktop has avast security and I did disable that

Thx

[V.T. Eric Layton]

Zillah,

I apologize for the lack of response here to your query. I'm not a Windows user much these days, so I'm not up-to-date on that fun OS. We do have some Windows pros here, though. I would hope that someone sees your post and offers some bit of advice regarding your problem.

Regards,

~Eric

[zillah]

Thanks Eric

[goretsky]

Hello,

Is each computer able to see each other via the ping and traceroute commands?

Have you checked with your IT department at work to see if they have made any changes to network connectivity rules recently?

Regards,

Aryeh Goretsky

[zillah]

Thanks Aryeh
If I disable the Avast on Desktop  form my work laptop I can ping the desktop,,,,I didn't try the traceroute command.
Physical change to the laptop hasn't been done unless via pushing through online,I doubt but not sure
Regards

[Peachy]

If your Windows 10 has been upgraded to the Fall Creators Update then it's possible your SMBv1 client has been disabled. You will have to turn it back on by going into the Control Panel > Programs and Features > Turn Windows features on or off > SMB 1.0/CIFS File Sharing Support. This is the new default behaviour on Windows 10 Pro and Home systems that get updated. If you have Enterprise Microsoft doesn't disable SMBv1 if it already turned on. The reason is to prevent people from being victimized by WannaCry-like ransomware.

[zillah]

Quote

Control Panel > Programs and Features > Turn Windows features on or off > SMB 1.0/CIFS File Sharing Support.

I checked the option and it is enabled not disabled
Thx

[Peachy]

zillah, on 17 November 2017 - 04:04 PM, said:

Quote

Control Panel > Programs and Features > Turn Windows features on or off > SMB 1.0/CIFS File Sharing Support.

I checked the option and it is enabled not disabled
Thx

Hmm. Okay, then how about we check for network connectivity? Can you ping the IP address of your remote work computer from the laptop? Also are you doing this when on your work network or over a VPN?

[zillah]

I am doing that at home not work from my work latop can ping my home deaktop when i disable avast internet security on my deakto,,, means i am doing at my home LAN

I am not doing that from work nor via VPN

[Peachy]

zillah, on 18 November 2017 - 07:52 PM, said:

I am doing that at home not work from my work latop can ping my home deaktop when i disable avast internet security on my deakto,,, means i am doing at my home LAN
I am not doing that from work nor via VPN

How about re-mapping the network share but use the IP address of your desktop rather than the host name? It might be that NetBIOS name resolution has been disabled somewhere.

[goretsky]

Hello,

Have you asked your IT department at work if they have made any changes to file sharing on your work computer recently?

Regards,

Aryeh Goretsky

[zillah]

Quote

How about re-mapping the network share but use the IP address of your desktop rather than the host name?

Sorry Peachy didn't receive an email notification to your reply
Yes did try below
Method 5: Enable NetBIOS over TCP/IP

https://appuals.com/...-was-not-found/

Thx

Sorry goretsky didn't receive an email notification , yes I did ask him but it seems to me he has no idea
Thx

[zillah]

Hi All

I just realized another laptop at home which has windows 10 installed and it is not part of a domain , it is part of work group can't access the shared folder on the desktop as well.
Only laptop with Windows 7 installed can access the shared folders

[goretsky]

Hello,

If you open a PowerShell prompt on each computer and issue the following commands, what do they return?

Get-SmbServerConfiguration | Select EnableSMB1Protocol
Get-SmbServerConfiguration | Select EnableSMB2Protocol

Regards,

Aryeh Goretsky

[zillah]

Hi it say unknown command

[goretsky]

Hello,

Try running PowerShell (filename: powershell.exe) as an Administrator and then re-running the two commands in it.

Regards,

Aryeh Goretsky